Heritage Cars

80 High St, Smethwick, B66 1AQ Directions

Tel 0121 558 3131

Reviews

What has happened?

1
Used to be brilliant, quick and reliable with reasonable fares.
In last 1-2 months bookings never show or get dispatched only to be cancelled when 3 or 4 minutes away. Have missed restaurant bookings, been stranded in Birmingham in the early hours and missed meetings with friends because of this. I don’t know what has happened but I would no longer recommend Heritage.
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Read this heritage.......

1
Absolutely terrible service called at 630pm to order a taxi for 745pm received a call at 7.25pm to say the taxi is outside and basically come down now or you won't get another one!!!!!! What!!! Wasn't even ready and the attitude of the female controller was discusting don't spend your money with them ever
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Childish operator

1
Used the company for approximately 3 years. Booked a cab tonight, no show after half an hour so i’ll Called for an update to see how long it will take, pig ignorant operator dismissed it saying there was no booking. Tried to pass the blame elsewhere and not interested in finding a solution. Polity told them i’ll Never use them again. Terrible attitude
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Appalling driving

1
Appalling driving from the driver and even worse attitude from the call centre when I made a complaint. I would give rating of 0 star if possible.
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Very Bad

1
The worst Taxi company Ever.
Definitely not recommending.
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