15+
Years
with Yell
with Yell
Haworth McCall Consulting
128 Edward St, Brighton, BN2 0JL Directionshttps://www.yell.com/biz/haworth-mccall-consulting-brighton-8220009/#view=map
Our location
Business overview
- Structural Engineers
- Consulting Engineers
- Structural Reports
- Building Renovations
- Commercial & Industrial
- Historic Structures
Reviews
03 Nov 2020
Horrific Experience - do not recommend
1
Unfortunately probably one of the worst customer experiences I have ever had. We used the company for our previous extension as we inherited their designs which were sufficient and went without any hitches. So we used them again for our second extension considering they knew the property. Although the person who worked on our property last time left we went ahead. It has been disaster after disaster, assumptions were made which could have easily been checked and verified without assuming. Each time there has been an issue we have been left to feel it has been our fault and after the assumptions issue I was spoken to so incredibly rudely and patronisingly and then to make up for the experience we were offered the fee for the change in drawings to be free - for something that was the companies mistake! We now need an additional section of drawings and Haworth Mccall are refusing to do the work!! I’m absolutely flabbergasted by how we have been treated! I would not recommend!
Business Response
11 Feb 2021
Dear Kelly We are sorry that your experience wasn’t as good as the first time you commissioned us. We note the points you have made and appreciate the additional pressure that clients come under when the contractor is on site. We also recognized that our relationship was deteriorating, which is why we decided not to take on further work once we’d complete that stage. We hope that the second stage went well and that your house is a peaceful home again.
Dear Kelly We are sorry that your experience wasn’t as good as the first time you commissioned us. We note the points you have made and appreciate the additional pressure that clients come under when the contractor is on site. We also recognized that our relationship was deteriorating, which is why we decided not to take on further work once we’d complete that stage. We hope that the second stage went well and that your house is a peaceful home again.
24 Oct 2018
Top class engineers
5
Without doubt one of the best, most efficient and value for money Engineers I have ever worked with. Quick to react to querys and always thinking outside the box to achieve the desired design with careful detail
Dear Kelly We are sorry that your experience wasn’t as good as the first time you commissioned us. We note the points you have made and appreciate the additional pressure that clients come under when the contractor is on site. We also recognized that our relationship was deteriorating, which is why we decided not to take on further work once we’d complete that stage. We hope that the second stage went well and that your house is a peaceful home again.