Hartley Locums
Hartley House Hartley Gardens, Southam, CV47 0HY Directionshttps://www.yell.com/biz/hartley-locums-southam-8561405/#view=map
Our location
Reviews
15 Jan 2021
Excellent service, supporting all our needs
5
Hartley Locums have been providing care for my 91 year old Grandmother since we moved her in with us in Dec-20. I can not fault their service, we had an initial visit within 24 hours of my enquiry, recognising the urgency of the need started care the next day. They sorted referrals to a number of agencies, including the delivery of required equipment - all within a few days - something which would have taken me weeks to sort myself.
The Carers really actually care (something which in my experience is not always a given!), they support my gran, talk to her, make her laugh and take time just to "be with her" never rushing out of the door, they will do little extras it time allows - (e.g laying pads / PJs out for the night). They always arrive promptly, and take the time to ask and genuinely enquire how we as a family are given this significant change in our personell arrangments. A true holistic service - taking care of all our practical / social and emotional needs.
The Carers really actually care (something which in my experience is not always a given!), they support my gran, talk to her, make her laugh and take time just to "be with her" never rushing out of the door, they will do little extras it time allows - (e.g laying pads / PJs out for the night). They always arrive promptly, and take the time to ask and genuinely enquire how we as a family are given this significant change in our personell arrangments. A true holistic service - taking care of all our practical / social and emotional needs.