Harlestone Supplies Ltd

Harlestone Firs Harlestone Rd, Northampton, NN5 6UJ Directions

   Now closed Open Monday 07:30 - 17:00

Business overview

Harlestone Supplies has an enviable reputation for a Quality service, Good Stock Levels and an Efficient Delivery Service.

For over 25 years Harlestone Supplies Ltd has specialised in the supply and manufacture of quality fencing, decking and landscaping products, including a premium range of softwood and hardwood gates and bespoke joinery products in the beautiful location of Harlestone Firs, Northamptonshire.

Harlestone Supplies and its predecessors have a long pedigree, dating back over 100 years as a working sawmill inclusive of a creosote treatment plant. The business has evolved from a traditional sawmill growing to become one of the county’s leading suppliers of timber, joinery, fencing and landscaping products.

Our product range is complete, from timber & composite decking, pergolas, bespoke driveway gates and garages with a 2 year warranty, on traditional panels and bespoke joinery items. Appealing to clientele nationwide we are happy to serve both trade and retail customers.

As peoples buying habits change in a technology driven world, customers are encouraged to buy products via the web, however, unlike some internet companies customers are also welcome to visit our showroom and workshop to view our wide range of products.

Our 'Custom Collection' is designed to give you exclusivity as a Harlestone Supplies customer, and an opportunity to browse our website to fully appreciate the extent of our bespoke joinery service available to you. The idea being is for you to use this element of our website as a fact finding platform to gain a greater understanding of what possibilities are available to you in timber form.

Once you have a project in mind we hope that you will have the confidence to pick up the phone and speak to a member of our joinery team, safe in the knowledge that we can meet your expectations.

Photos

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Products & Services

Decking

Fence Panels

Hardwood

Pergolas

Timber

Spindles

Wooden Gates and Railings

Wooden Handrails

Bespoke Joinery

Driveway Gates

Wooden Garage Doors

Garden Furniture

Softwood

Machine Round Poles

Wooden Cladding

Garage Timber

Fencing Manufacturers

Paving Manufacturers

Paving Supplies

Plaster Supplies

Railway Sleepers

Ready Mixed Concrete

Roof Tiles

Roofing Materials

Sand and Gravel Suppliers

Sealing Compounds

Security Fencing

Shed Building Materials

Timber Cutting Services

Timber Merchants

Tools

Trellises

Joinery Materials

Joists

Concreting

Doors

Cement

Block Paving

Bricks

Aggregates

Reviews

Poor customer service

1
Rang and spoke to a woman in sales regarding purchase of sleepers (some to be cut by them). She advised to email with requirements so I did this on the same day. Didn't receive a response so emailed again (9 days later) - had a response from a man who advised on the price for cutting the sleepers and delivery - I confirmed and asked for somebody to call me as I was unable to get hold of sales myself. I never received a call so rang and was advised by a woman that they didn't cut sleepers, I told the lady that I had been quoted a price for cutting them and she said that she would get the man who said they could be cut to ring me. He never did ring me. The website still says that they do cut sleepers.
08 Apr 2022
Hi there, We are sorry to hear of your poor customer service experience, I can only apologise. There was obviously some confusion over the cutting of the sleepers, which we have now rectified, we have taken down all reference to cutting the sleepers from our website, this is not a service that we will be providing in the future. We would like to offer you a discount off any future order that you may place with us, in a hope to rectify the situation. Please ask for Lee Barrett, Branch Manager, if you would like to take this any further. Again, apologies fo the confusion. Kind regards, Sara Wilde
08 Apr 2022
Hi there, We are sorry to hear of your poor customer service experience, I can only apologise. There was obviously some confusion over the cutting of the sleepers, which we have now rectified, we have taken down all reference to cutting the sleepers from our website, this is not a service that we will be providing in the future. We would like to offer you a discount off any future order that you may place with us, in a hope to rectify the situation. Please ask for Lee Barrett, Branch Manager, if you would like to take this any further. Again, apologies fo the confusion. Kind regards, Sara Wilde
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Poor quality panels and Terrible Customer service

1
At a first glance the fence panels from wooden supplies seemed very competitive, which is why I placed a large order for a 21 bay fence including posts, fixings, postcrete etc (About £1200). on delivery and after a closer look from my fencer it was clear that the boards are not of the best quality and they are fairly flimsy cheaply made panels. You really do get what you pay for and it is very likely that your local fencer will be able to supply a higher quality panel for the same price if you ask them. On top of this they have extortionate delivery charges which they sting you with, as I found out when I needed to order an additional post worth about £20 and they added a non-negotiable £70 delivery charge regardless of my previous significant order or if they happen to be passing that area. Due to mainly poor quality of fence panels and bad customer service I would not use or recommend this company again
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