H&R Motors Northwest
Local - Reliable - Professional
Unit 5 Ward St, St. Helens, WA10 2RX Directionshttps://www.yell.com/biz/handr-motors-northwest-st-helens-901715221/#view=map
Why Choose Us?
Our location
Here at H&R Motors Northwest, we pride ourselves on our reputation
12 years of experience
Business overview
Your local and professional garage covering a range of vehicles in the St Helens and the North West.
Here at H&R Motors we have over 12 years of experience working on a range of automotive and electrical applications. We specialise in carrying out the work with the least amount of hassle to yourself.
H&R excel in providing the best experience for our customers from start to finish. Providing the best customer service we can! This carries on all the way through to the payment stage where we can accept payment via;
- Cash
- Card
- Bank transfer
Our monthly payments allow you to spread the cost of your bill over 4, 6 or 12 months!
With a wide range of experience within our industry, we take pride in specialising in clutch repairs and timing belt/chain repairs. However our knowledge doesn't stop there! We also carry out MOTs, servicing and any repairs.
We cover a wide range of both mechanical and electrical work, including diagnostics, starter motor repairs, alternator repairs etc.
We also have experience in repairing motor homes/caravans, covering not only the mechanical aspect, but also the leisure side including electrical repairs,
We are open on a Saturday by appointment only
Photos
Products & Services
Auto Electricians
Batteries
Battery Servicing
Brakes Repairs
Brakes and Clutches
Breakdown Recovery
Car Batteries
Car Brakes
Car Diagnostics
Car Electrics
Car Engine Tuning and Conversion
Car Engines
Car Repairs
Car Security
Car Suspension Adjustment
Car Windows
Cars
Clutch Repairs
Commercial Vehicle Repairs
DPF Cleaning
Diesel Engines
Diesel Fuel Injection
Engine Diagnostics
Exhaust Systems
Fuel Injection
Gearboxes
HGV Repairs
Mechanics
Motorcycle Mechanic
Motorcycle Repairs and Services
Oil Change
Petrol Engines
Scooter Repairs
Steering Adjustment
Tyre Fitting
Tyre Repairs
Unleaded Engine Conversions
Van Repairs
Vehicle Inspection
Vehicle Recovery
Reviews
👎🏻👎🏻
1Hello Sherif, I don’t believe I come across like I do the hardest job ever. I was professional from the get go and tried to help you where I could. However when the mot testers are busy they can only do a retest when the bay is free and that unfortunately was at 3.30. I asked you to bring it down for 10.30 and leave it with us as I knew they would be so they could fit it in as and when they could. Sadly we are only open 9-5.30 so can’t accommodate every customers free time to bring a car down. It’s not our responsibility to make sure we have free space to accommodate you however we will always try our best. I believe you did have your car booked in for the repairs with us and then cancelled the day before causing problems of our own as we couldn’t fill the slot for the technician causing us financial loss. Thank you for your constructive feedback and we will take it into consideration moving forward.
Excellent service
5Worse experience
1Hello Julie I believe the statements above are incorrect. As explained to you when you arrived there was increase in price due to more parts needed which was explained to your husband also prior to collection. Your original bill was £945 with the DPF clean and it went up by £310 due to another part needed and increase in cost of the DPF, that is not double the price. We didn’t refuse to give you a receipt, I sent you an invoice and you asked me to send you proof of payment which I said I would do for you once you had paid the final bill.We were not rude or obnoxious towards you or the gentleman who was with you, both members of staff were calm, we are sorry if you thought we were rude and obnoxious towards you however both members of staff were both calm during your visit to the garage and if anything you were the rude one towards us as you was in a rush to get to your meeting and wanted to leave without paying the full remaining amount. I hope you have no further problems with your vehicle and you can return back to your original garage you normally use. Thank you
Hello Julie I believe the statements above are incorrect. As explained to you when you arrived there was increase in price due to more parts needed which was explained to your husband also prior to collection. Your original bill was £945 with the DPF clean and it went up by £310 due to another part needed and increase in cost of the DPF, that is not double the price. We didn’t refuse to give you a receipt, I sent you an invoice and you asked me to send you proof of payment which I said I would do for you once you had paid the final bill.We were not rude or obnoxious towards you or the gentleman who was with you, both members of staff were calm, we are sorry if you thought we were rude and obnoxious towards you however both members of staff were both calm during your visit to the garage and if anything you were the rude one towards us as you was in a rush to get to your meeting and wanted to leave without paying the full remaining amount. I hope you have no further problems with your vehicle and you can return back to your original garage you normally use. Thank you
Front brake issues sorted
5Outstanding
5Vehicle was collected and returned day later outstanding service
Hello Sherif, I don’t believe I come across like I do the hardest job ever. I was professional from the get go and tried to help you where I could. However when the mot testers are busy they can only do a retest when the bay is free and that unfortunately was at 3.30. I asked you to bring it down for 10.30 and leave it with us as I knew they would be so they could fit it in as and when they could. Sadly we are only open 9-5.30 so can’t accommodate every customers free time to bring a car down. It’s not our responsibility to make sure we have free space to accommodate you however we will always try our best. I believe you did have your car booked in for the repairs with us and then cancelled the day before causing problems of our own as we couldn’t fill the slot for the technician causing us financial loss. Thank you for your constructive feedback and we will take it into consideration moving forward.