Hair City Ltd
- Tel: 0113 242 8614
16 New Market St, Leeds, West Yorkshire, LS1 6DG
09:00 - 18:30
Ratings and Reviews
2 quick rates 7
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Hair City specialises in wigs, hairpieces, afro cosmetics, hair care and skin care.
Overall I have bought hair from here for years and will continue to do so. They even sort me out with discount for being a loyal customer. Great service ignore the petty reviews!
They called the other stores to see if they had stock but they did not have the 14inch extensions in either store
they called to tell me they had the 16 inch but that would cost me an extra £20.
I informed them that under the circumstances and for the inconvenience they had caused they should be sending me these at no extra cost. they refused. after much negotiation I managed to get the manager to agree to send me the 16inch they said they would be dispatched the same day and I would get them the next.
Low and behold the next day they were not delivered. I called the Leeds branch and spoke to the Owber, Taz, he couldn't even give me an idea if my order had gone out. he was rude, unhelpful and blatantly didn't care about the customer at all. He was talking with other customers while I was on the phone, and actually said to me"what's your problem lady"!!! My problem is you have £100 of my money and I don't have my goods!
I am currently £100 out of pocket and I am seeking to take legal action to recover my money
Hair City are not a reputable company and quite frankly I have no idea how they are still in business
there are no prices on goods, I got 2 pieces of the expensive human hair and paid £40 only to get home and discover that half of the pack has been taken out and the hair was dyed and fake, I am so pissed off about this , how they can carry on ripping off consumers most of which are black africans , It's about time we boycott these jokers , it's not about the money but the principle as a consumer I expect to buy what I pay for , I hope something is done about there rogue traders