Grace Nail & Beauty Lounge
11 Theatre Walk Eagle Centre, Derby, DE1 2NG Directionshttps://www.yell.com/biz/grace-nail-and-beauty-lounge-derby-6106443/#view=map
Open today
09:00 - 17:00
Our location
Business overview
Eyebrow Threading And Nail Care.
We are a professional business providing a wide range of friendly services. If you need a quality service, you've come to the right place. We carry out all work to a high standard.
Photos
Products & Services
Beauty Salons
Manicures
Waxing
Pedicures
Nail Art
Makeovers
Eyelash Extensions
Established Since 2008
Reviews
21 Mar 2020
Eyebrow threading
5
Polite and friendly work place, the girl who does my eyebrows always does a great job and I never hesitate to keep going back, look forward to seeing her every time I go
11 Aug 2019
Disappointed.
3
The company has a good range of beauty treatments and good service however I had my acrylic nails done and the range of nail polishes was great although the quality was unsatisfactory. The nail tech has done some nails wonky, I asked for coffin shape and she gave me almond and whilst filing my nails, managed to cut them. Overall, the nails look nice however the nail preparation was rather rough and not pleasant.
Business Response
06 Sep 2019
Thank you for your recent feedback. I'm sorry to hear about your recent experience at Grace Nail & Beauty Lounge. I am trying to recall your visit as we always strive to provide a caring, friendly and professional service. And one that always strives to listen to and accommodate what our customers want so that they are happy when they leave and smiling when they come back to us. We have provided a service, to what you have detailed, to hundreds of customers all of whom have been highly positive of the care and quality of the treatment received and more importantly, have then recommended us to their family and friends without hesitation. I look forward to seeing you again to review and understand what happened: but more importantly than that, to simply show you we care and love our customers dearly and will take that extra step to make sure they are content and delighted with any service received. Kind regards, Jay
Thank you for your recent feedback. I'm sorry to hear about your recent experience at Grace Nail & Beauty Lounge. I am trying to recall your visit as we always strive to provide a caring, friendly and professional service. And one that always strives to listen to and accommodate what our customers want so that they are happy when they leave and smiling when they come back to us. We have provided a service, to what you have detailed, to hundreds of customers all of whom have been highly positive of the care and quality of the treatment received and more importantly, have then recommended us to their family and friends without hesitation. I look forward to seeing you again to review and understand what happened: but more importantly than that, to simply show you we care and love our customers dearly and will take that extra step to make sure they are content and delighted with any service received. Kind regards, Jay
Business Response
06 Sep 2019
Thank you for your recent feedback. I'm sorry to hear about your recent experience at Grace Nail & Beauty Lounge. I am trying to recall your visit as we always strive to provide a caring, friendly and professional service. And one that always strives to listen to and accommodate what our customers want so that they are happy when they leave and smiling when they come back to us. We have provided a service, to what you have detailed, to hundreds of customers all of whom have been highly positive of the care and quality of the treatment received and more importantly, have then recommended us to their family and friends without hesitation. I look forward to seeing you again to review and understand what happened: but more importantly than that, to simply show you we care and love our customers dearly and will take that extra step to make sure they are content and delighted with any service received. Kind regards, Jay
Thank you for your recent feedback. I'm sorry to hear about your recent experience at Grace Nail & Beauty Lounge. I am trying to recall your visit as we always strive to provide a caring, friendly and professional service. And one that always strives to listen to and accommodate what our customers want so that they are happy when they leave and smiling when they come back to us. We have provided a service, to what you have detailed, to hundreds of customers all of whom have been highly positive of the care and quality of the treatment received and more importantly, have then recommended us to their family and friends without hesitation. I look forward to seeing you again to review and understand what happened: but more importantly than that, to simply show you we care and love our customers dearly and will take that extra step to make sure they are content and delighted with any service received. Kind regards, Jay
30 Sep 2018
Best. Place. In. Derby.
5
I happened to find this lady by complete chance. And what a little gem i found. Its quiet and slightly secluded but this is what makes it. Its small but in a good way. Provides everything you could want out of a beauty parlour. Lovely to talk to and i cannot reccommend more, because of the no use of the dreaded drill on your nails. I had acrylic nails with matte and chrome varnish. From experience with a few nail techs, i expect very basic nail designs and just gel, however this lady had a range of a tonne of high end quality nail polishes (O.P.I etc) with Chrome and matte finish powder. Like WHAT?! this is unheard of in town (Derby) nowhere has this so i was overjoyed.
All while doing my nails, J kept our conversation flowing & managed to served other customers when getting a little busy. What a place. She has signature henna designs to do on you & cones for sale too! If i could give 6 *'s i would. Im never going anywhere else again. 🙌
All while doing my nails, J kept our conversation flowing & managed to served other customers when getting a little busy. What a place. She has signature henna designs to do on you & cones for sale too! If i could give 6 *'s i would. Im never going anywhere else again. 🙌