Golden Fry Inn
Herrington Burn, Houghton Le Spring, Tyne And Wear, DH4 7AH Directionshttps://www.yell.com/biz/golden-fry-inn-houghton-le-spring-2638536/#view=map
Tel
0191 5126578
Now closed
Open today
11:00 - 23:00
Our location
Reviews
22 Aug 2016
Disgusted!
1
Absolutley disgusted with this take away! Waited an hour and a half for delivery, they got my order wrong so I rang them and the girl (who is lovely) told me she'd send me fresh stuff, an hour later still nothing so rang again and got the manager...
He told me I was a LIAR, he didnt believe he got my order wrong and therefore I wasnt getting anything, as I ordered of Just-Eat I knew he had my order there and asked him to confirm what I had ordered to which he realised his mistake, at this point i had waited 2 and a half hours for my food so I requested my money back including delivery- he point blank refused calling me a LIAR again!
I made a formal complaint to Just-Eat who rang the manager and he told them I was a LIAR! Just-Eat thankfully believed me and have agreed to sort a refund for me!
Disgusting customer service from the manager!
I will NEVER use this place again and advise everyone to stay clear!
He told me I was a LIAR, he didnt believe he got my order wrong and therefore I wasnt getting anything, as I ordered of Just-Eat I knew he had my order there and asked him to confirm what I had ordered to which he realised his mistake, at this point i had waited 2 and a half hours for my food so I requested my money back including delivery- he point blank refused calling me a LIAR again!
I made a formal complaint to Just-Eat who rang the manager and he told them I was a LIAR! Just-Eat thankfully believed me and have agreed to sort a refund for me!
Disgusting customer service from the manager!
I will NEVER use this place again and advise everyone to stay clear!