Go Assist

Flat 2, 11, Bourchier St, London, W1D 4AJ Directions

Reviews

WISH I COULD GIVE LESS THAN ONE STAR!!!

1
Absoloute RUBBISH SERVICE. Sent an 'engineer' who didn't have a CLUE what the problem was with my dishwasher!! What a rip disgrace. Tried to call them and you are put on a loop system no matter what number you press. DO NOT USE THIS COMPANY YOU HAVE BEEN WARNED!
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Fraudulent - take money without fixing product - lost both weeks and £311

1
Exceptionally dishonest company who actively lied on various occasions.
£311.90 out of pocket, and they've not repaired dishwasher or given me the parts I've paid for. Engineer said he couldn't work on dishwasher as it was impossible to move out from units. At 39 weeks pregnant I've managed this after he left, but he's refused to return when he said he would.
In spite of spending the money I've now had to cut my losses and buy new. They've not delivered on any occasion, so I've no way to believe they'll deliver if I wait until the new date they've given me (when they know I'll be in hospital having my baby). Don't want to deal with Christmas and a new baby without dishwasher, which I've flagged at every communication.
Customer service phone wait times have been 28 minutes and 42 minutes. No forthcoming email addresses on website, so Googled MDs. Suspect they'll not deliver refund, but as I've spent hundreds of pounds during a cost of living crisis, am at least trying.
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Aggressive Staff

1
Website looks professional but mechanics are bad tempered, aggressive and intimidating.
In my case, they arrived early (having advised arrival between 12-5pm) and said they would move to another job because we were not at home (my wife was at the pharmacy 5 mins away). When I question this the response he was extremely hostile and unprofessional.
My wife was not at all comfortable being alone with him in the house.
Would seriously not advise using this company.
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Avoid at all costs

1
Scam. Really high prices, hidden charges.
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Avoid

1
Shocking rip off merchants.
Take your mo eg without any correspondence
Avoid avoid avoid
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