Philippa, Scared beyond belief
I was terrified when I heard scurrying in the loft! Richard came and investigated first, then set about targeting the problem I had described. He returned a week later and to both our surprise nothing had been touched so he re-investigated (spending a long time in the loft and around the house). He noticed a tiny area of light in an obscure part of the loft and re-set his targets over there. Another week and I heard something else (a single animal) I freaked out! Richard came again and after checking with me contacted a roofer colleague who also came.I met them at the house and they found an old disintegrated birds nest which they removed. They re checked my loft and filled the hole with metal mesh and foam. Richard was sympathetic to my fear and both he and the roofer were professional and thorough. Very likely that a tiny bird had visited the second time I called, and I obviously scared off the first noises by banging ceiling with my broom out of fear. So so grateful. Thank you.