Gant Store

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93-95 High St, Guildford, GU1 3DP Directions

   Open today 09:00 - 18:00

Business overview

Classic clothing & sportswear. Some stores sell watches & accessories.

Products & Services

Shirts

Chinos

Polo Shirts

Jackets

Jeans

Reviews

Rude and Disrespectful towards clients!

1
When you order online, pay in advance, and wish to return one of the ordered items when they are collected, would you ask for a proof of return? Of course! But, not so at GANT.
A friend who is a regular customer and is always happy with his experience at the GANT store in Guildford, England had this disappointing experience there, today. Upon being asked for a proof that the clothing item had been returned, the manager at the Guildford store refused outright to provide any, in language and demeanour that could best be classified as impolite, rude and disrespectful. Eventually, scribbled it on a piece of paper with the comment that he was the boss - an attempt at client intimidation ? Really upset at this display of derogatory behaviour towards the clients, from a brand I myself enjoy to wear.
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