Gant Store
Call Today
93-95 High St, Guildford, GU1 3DP Directionshttps://www.yell.com/biz/gant-store-guildford-6871010/#view=map
Open today
09:00 - 18:00
Our location
Business overview
Classic clothing & sportswear. Some stores sell watches & accessories.
Products & Services
Shirts
Chinos
Polo Shirts
Jackets
Jeans
Reviews
31 Jul 2017
Rude and Disrespectful towards clients!
1
When you order online, pay in advance, and wish to return one of the ordered items when they are collected, would you ask for a proof of return? Of course! But, not so at GANT.
A friend who is a regular customer and is always happy with his experience at the GANT store in Guildford, England had this disappointing experience there, today. Upon being asked for a proof that the clothing item had been returned, the manager at the Guildford store refused outright to provide any, in language and demeanour that could best be classified as impolite, rude and disrespectful. Eventually, scribbled it on a piece of paper with the comment that he was the boss - an attempt at client intimidation ? Really upset at this display of derogatory behaviour towards the clients, from a brand I myself enjoy to wear.
A friend who is a regular customer and is always happy with his experience at the GANT store in Guildford, England had this disappointing experience there, today. Upon being asked for a proof that the clothing item had been returned, the manager at the Guildford store refused outright to provide any, in language and demeanour that could best be classified as impolite, rude and disrespectful. Eventually, scribbled it on a piece of paper with the comment that he was the boss - an attempt at client intimidation ? Really upset at this display of derogatory behaviour towards the clients, from a brand I myself enjoy to wear.