G Tydeman Jewellers

1-3 Bury St, Stowmarket, IP14 1HA Directions

Tel 01449 612510
   Now closed Open Thursday 09:00 - 17:30


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Good Service
Went in to Tydeman's in Stowmarket this morning to buy a couple of charms for a Pandora bracelet, was served by a very helpful young lady, not at all like the review I read earlier on here. Shop wasn't crowded, a couple of staff serving other customers, and the girl serving me was pleasant, cheerful and efficient. I'd go back if I needed something else.
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I went specifically to this jewellers in Stowmarket because they stocked Pandora jewellery and I wanted to buy the Giraffe charm for her bracelet. It was a hot day and their shop door was wedged open. I entered to find two couples waiting to be served and one person browsing. I looked around and was amazed to find not one member of staff present despite this being a "Jewellers" with six customers in an empty shop. The assistant finally appeared and without any apology served those in front of me. I asked the lady for my item and she proceeded to refer to a catalogue for a reference number to enter into the laptop to inform me that the Giraffe was out of stock. The catalogue was on top of the Pandora charms but we had been to cyberspace anyway. I then asked to see the charms for another animal. The lady took out one tray and placed it on the counter, I was unsure and as there was another tray of animals I asked to look at those. The assistant replied " You've got enough out for now" and proceeded to inform me what animals were on the shelf. By this time I had lost the will. I asked the lady if I could pay for the Giraffe and could they telephone my daughter to collect it when it came in. The lady said she would not be able to take money in advance and they had no timescale on the delivery date. Absolute shambles of a place. NEVER again
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