Funerals with Grace

Plan with Grace is a funeral plan provider that enables you to deal with a local funeral director, rather than a faceless call centre. Plan with Grace was founded in partnership with leading family owned funeral directors CPJ Field & Co Ltd and Walter C. Parson Ltd, whose experience combined spans over 500 years. Our team of investment managers and custodian trustee have been specially selected for their track record, integrity, and transparent approach to charges and financial reporting.

The Funeral Planning Authority (FPA) is an organisation set up by the industry to regulate providers in the UK pre-paid funeral plan industry. Our primary aim is to ensure providers that are registered with the FPA are operating in a manner that will result in customers getting the funeral they have paid for when it is needed.

We do this by checking that all registered providers abide by a set of Rules and a Code of Practice, which exceed the statutory requirements. We also help customers who have a complaint about a plan or a provider by attempting to resolve matters with the provider. If resolution is not possible we will provide access to our independent dispute resolution process.

The FPA is not a trade or membership body that providers can just pay a fee to join. Rather they can choose to apply for registration, and then the onus is on them show that they can operate to the higher standards demanded by our Rules and Code of Practice. This is then tested on an annual basis when a providers re-registration application is considered by the FPA’s Compliance Committee.