Framed Opticians Ltd

1-3 St Anns Passage, Manchester, M2 6AB Directions

   Now closed Open today 09:00 - 18:00

Business overview

The name for designer eyewear in Manchester. For eyetests, contact lens consultations, or simply a FRAMED style consultation, call 01618396753

Photos

Image of Framed Opticians Ltd

Products & Services

Opticians

Contact lens

Sunglasses

Glasses

Designer glasses

Eyeclinic frames

Video(s)

Reviews

Bad customer service

1
Very bad customer service. Rude over the phone. Do not respond to emails or contact you when agreed. I’ve used them for approximately 5 years and spent almost £2000.00 with them. I attempted to buy another pair of smart glasses from them recently and they advised me to go direct to Ray-Ban as they would void the warranty if they fit my prescription. I took their advice and ray-ban needed my PD. Contacted them back for this information and they have refused to release my information. I understand them not wanting to lose business but they signposted me to begin with. When I challenged Sarah on the phone she said I was being rude and was hanging up on me. They have completely avoided me. Not responded to emails or calls. They have lost my custom and forced me to send a SAR. Stressful situation with no customer care whatsoever.
Date of experience: 19 December 2023
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