Framed Opticians Ltd

1-3 St Anns Passage, Manchester, M2 6AB Directions

   Now closed Open today 09:00 - 18:00

Business overview

The name for designer eyewear in Manchester. For eyetests, contact lens consultations, or simply a FRAMED style consultation, call 01618396753


Image of Framed Opticians Ltd

Products & Services


Contact lens



Designer glasses

Eyeclinic frames



Bad customer service

Very bad customer service. Rude over the phone. Do not respond to emails or contact you when agreed. I’ve used them for approximately 5 years and spent almost £2000.00 with them. I attempted to buy another pair of smart glasses from them recently and they advised me to go direct to Ray-Ban as they would void the warranty if they fit my prescription. I took their advice and ray-ban needed my PD. Contacted them back for this information and they have refused to release my information. I understand them not wanting to lose business but they signposted me to begin with. When I challenged Sarah on the phone she said I was being rude and was hanging up on me. They have completely avoided me. Not responded to emails or calls. They have lost my custom and forced me to send a SAR. Stressful situation with no customer care whatsoever.
Date of experience: 19 December 2023
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