Ford Spares Ltd
Supplying Genuine Ford Used Car Parts
2 Montrose St, Stoke-On-Trent, ST4 3PB Directionshttps://www.yell.com/biz/ford-spares-ltd-stoke-on-trent-8800586/#view=map
Tel
01782 316226
Closed today
Open Monday
09:00 - 17:30
Our location
Business overview
Genuine Ford used car part suppliers. All parts are tried and tested and come with a warranty.
Products & Services
Car Accessories and Parts
Car Alternators
Car Electrics
Car Springs
Engine Parts
Cylinder Heads
Gearboxes
Ford Dismantlers
Wheels
Van Parts
Van Breakers
Used Car Parts
Turbochargers
Springs and Shock Absorbers
Rear View Mirrors
Power Steering Units
Part Worn Tyres
Motor Factors
Car Body Panels
Brakes and Clutches
Bearings
Batteries
Starter Motors
Air Con Compressors
Headlights
Tail Lights
Wing Mirrors
Seats
Power Steering Pumps
ABS Pumps
Car ECU
Alloy Wheels
Steel Wheels
Car Injectors
Steering Racks
Suspension Legs
Subframes
Reviews
12 Jan 2021
bad experience
1
I bought engine from them and needed to return it back to them and get my money ,I was told to pay for the return which i did.
However, my refund was short charge by £57 for no obvious reason. When i called them the old man said it was delivery charge and it not refundable, though when i was buying the engine from1st choice there was nothing like non refundable delivery stated, l see this as mere stealing.
However, my refund was short charge by £57 for no obvious reason. When i called them the old man said it was delivery charge and it not refundable, though when i was buying the engine from1st choice there was nothing like non refundable delivery stated, l see this as mere stealing.
Business Response
13 Jan 2021
If you purchase an engine and then decide you don't want it because you made the mistake of ordering a bare engine and not a complete one then you are refunded for the price of the engine not the delivery as we explained because we were not at fault and have supplied exactly as requested.
If you purchase an engine and then decide you don't want it because you made the mistake of ordering a bare engine and not a complete one then you are refunded for the price of the engine not the delivery as we explained because we were not at fault and have supplied exactly as requested.
14 Jan 2020
Over priced for crashed parts
1
I can not believe how they stay open. Second hand parts from a crashed vehicle that cost double the price for new. Service is rubbish
Business Response
14 Jan 2020
Sorry we were unable to offer you Genuine used parts for next to nothing, the problem we have is that is costs money to purchase the cars we dismantle, pay staff to dismantle the parts and pay rent for the warehouse to store them in. As for our pricing, we try to be competitive but we also understand you can now buy many of the same parts from China brand new. Its not Genuine and in terms of quality you get what you pay for but maybe this might be the way you want to go? Thanks for your feedback !
Sorry we were unable to offer you Genuine used parts for next to nothing, the problem we have is that is costs money to purchase the cars we dismantle, pay staff to dismantle the parts and pay rent for the warehouse to store them in. As for our pricing, we try to be competitive but we also understand you can now buy many of the same parts from China brand new. Its not Genuine and in terms of quality you get what you pay for but maybe this might be the way you want to go? Thanks for your feedback !
Business Response
14 Jan 2020
Sorry we were unable to offer you Genuine used parts for next to nothing, the problem we have is that is costs money to purchase the cars we dismantle, pay staff to dismantle the parts and pay rent for the warehouse to store them in. As for our pricing, we try to be competitive but we also understand you can now buy many of the same parts from China brand new. Its not Genuine and in terms of quality you get what you pay for but maybe this might be the way you want to go? Thanks for your feedback !
Sorry we were unable to offer you Genuine used parts for next to nothing, the problem we have is that is costs money to purchase the cars we dismantle, pay staff to dismantle the parts and pay rent for the warehouse to store them in. As for our pricing, we try to be competitive but we also understand you can now buy many of the same parts from China brand new. Its not Genuine and in terms of quality you get what you pay for but maybe this might be the way you want to go? Thanks for your feedback !
07 Aug 2019
Quick and courteous service and good value for money.
5
I wouldn't normally write a review but feel obliged to do so for a bit of balance having seen earlier customer comments. I was struggling to get a part for my Mondeo ST and searched through an on line breakers service. Ben from Ford Spares rang me within 30 mins to confirm they had the part and quote a fair price including delivery. I paid for the part and was assured of delivery within 4 days. I noted down the details then checked the online reviews for the company and at that point became a bit worried. However the parts arrived as described, on time and well packaged. They have been fitted to my car today with no issues. I can only comment on my own experience and I was impressed by the service and thought that the prices were fair. I will be happy to use this company for parts again in the future.
11 Apr 2019
disgraceful company
1
Avoid this company like the plague!
item sent to me was in a disgraceful state, returned it and still waiting for a refund more than a month later. Try to get some sense from someone on the phone and you just get passed around until you give up.
Trading standards should close them down.
item sent to me was in a disgraceful state, returned it and still waiting for a refund more than a month later. Try to get some sense from someone on the phone and you just get passed around until you give up.
Trading standards should close them down.
08 Mar 2019
Price hikes
2
Staff very good but I was quoted £39 for the parts I needed but was charged £50 when j picked them up!
Business Response
08 Mar 2019
We told you on the phone the part was £49.95 ?
We told you on the phone the part was £49.95 ?
Business Response
08 Mar 2019
We told you on the phone the part was £49.95 ?
We told you on the phone the part was £49.95 ?
If you purchase an engine and then decide you don't want it because you made the mistake of ordering a bare engine and not a complete one then you are refunded for the price of the engine not the delivery as we explained because we were not at fault and have supplied exactly as requested.