Five Star Languages

Dissolving the Language Barrier

PO Box 15113, Birmingham, B2 2NJ Directions

   Now closed Open today 09:00 - 17:00

Why Choose Us?

Affordable Prices
High Quality
Bespoke Service

Business overview

We provide face 2 face, tel & video interpreting for NHS, Legal or any other meetings. Also provide accurate translation service for your important documents or messages.

Our Mission:

Making businesses inclusive, diverse and culturally accessible, by dissolving the language barrier – enabling and realising meaningful relationships.

Supporting businesses and local community services for over 36 years we have learnt and embody 5 important attributes:

1) Business Growth – taking care to understand your desired outcomes

Our customer centric approach helps you grow your business by reaching and out and serving international markets which enhances your organisation’s your unique selling points. We take care of your brand and business tone. Our expert team will strengthen your marketing by neutralising any country specific references so that they engage with your target audience.

2) Customer Focus – achieving your end goal

Our customer service focus is not a department but the DNA of our organisation. We thrive on understanding your business and what you would like to achieve. The best way we do this for you, is to start with your end goal, we help make sure the language used is easy to understand and accessible so you can focus on delivering a great service for your customer.

3) Diversity – Appreciating differences and perspectives helping to cultivate respect.

Our diverse workforce is the backbone of our organisation. Through the diversity of gender, race, age, culture and language skills we are focused on progressing our knowledge in business. Strengthening our quality of service and by improving our appreciation of differences and diverse perspectives has helped us drive forward for business success and innovation.

4) Innovation & Change – Embodying flexibility and adaptability.

5) Humility – Leading through compassion and empathy.

Photos

Image 11 of Five Star Languages
3 translation package services, making it easier for you to decide on the type of service to suit your requirements.
3 interpreting package services, making it easier for you to decide on the type of service to suit your requirements.
Image 13 of Five Star Languages
Image 14 of Five Star Languages
With 36 years of experience, Five Star are experts in delivering a high-quality translation for your requirements.
Image 10 of Five Star Languages
Five Star try and help businesses understand how they can reach their audience and community more easliy.
Five Star take care to understand and achieve our clients outcomes.
Five Star help you appreciate differences and perspectives to cultivate respect when working with diverse customers.
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Image 9 of Five Star Languages
Five Star Languages have been supporting schools, academies and colleges with student language examinations for over 10 years.

Products & Services

Legal Translation

Marriage Certificate Translation

Face-to-Face Interpreting

Approved NHS Linguists

Translation in all Languages

Court and Legal Interpreting

Telephone Interpreting

Website Translation

Voice Overs

Ad Hoc Interpreting

Competitive Pricing

Friendly, Reliable Service

Mother Tongue Linguists

Professional Translators

British Sign Language (BSL)

Polish Translation

DPSI Qualified

Academic Certificate Translation

Audio Video Transcription

Localisation

Globalisation

Marketing copy

Audio transcriptions

Video transcriptions

Urdu marriage certificate translation

Translation

Interpreting

Spanish Translation

French Translation

Chinese Translation

Credentials

Accreditations

  • ISO Accreditation (9001)

Associations

  • Association Of Translation Companies
  • National Register of Public Service Interpreters

Qualifications

  • Languages, BA (University Level Qualification)
  • Public Service Interpreting, Diploma (Chartered Institute of Linguists)
  • Translation, MA (Chartered Institute of Linguists)

Reviews

Professional service

5
Dealt with my translation request quickly.
24 Jan 2022
Thank you for your 5 star review.
24 Jan 2022
Thank you for your 5 star review.
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Brilliant service

5
Brilliant service, very reliable and affordable. Thank you
24 Jan 2022
Thank you for your kind words. I am glad we could help with your project.
24 Jan 2022
Thank you for your kind words. I am glad we could help with your project.
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Translation

5
Excellent service, professional and efficient. I would highly recommend their service.
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Tranlsation

5
Communication level was excellent. I needed a document translation to be done.
I was quite complex translation and it was delivered on time.
They kept me updated about the process.
Would recommend to use them 100%
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Honest Review On Service.

1
I was referred to Five Star interpreting by a colleague who said they deliver a "five star service" as they claim on their site.

I contacted the agency and made a booking. The date of booking was in the future some point and it was paramount for the job to be done by a proficient billingual and a professional person. Five Star merely made the booking and did not engage very much with me. They could have have communicated in a friendly, helpful and responsive way but rather they wanted the payment first and said "we'll contact you later".

Then the service was compromised with a person who was rushed into the job and arrived 1.5hrs later. There was no notice or information provided.

Fivestar languages is a bogus and decietful company. Please stay away as possible and obtain service elsewhere.
31 Jul 2018
I deeply sorry you have been not treated well by our team. We are always striving to improve our customer services and if you would like to get in touch to discuss further please do not hesitate on 01214465197.
31 Jul 2018
I deeply sorry you have been not treated well by our team. We are always striving to improve our customer services and if you would like to get in touch to discuss further please do not hesitate on 01214465197.
Cancel Update
1000 characters limit