First Central Insurance Management Ltd
Central House, 25-27, Perrymount Rd, Haywards Heath, West Sussex, RH16 3TP Directionshttps://www.yell.com/biz/first-central-insurance-management-ltd-haywards-heath-6437909/#view=map
Insurance simply driven
1st CENTRAL offer a 5 Star Defaqto rated car insurance product and has provided over 1 million car insurance policies since establishing in 2008. 1st CENTRAL provide a 24-hour car insurance claims helpline, based in Sussex, and use anti-fraud technology to help lower the cost of their customers premiums. 1st CENTRAL is a business name used by First Central Insurance Management Ltd. which is authorised and regulated by the Financial Conduct Authority (firm reference number: 483296).
Products & Services
young driver insurance
womens car insurance
legal expenses cover
personal accident cover
excess protect cover
hire car cover
SCAMMERS AVOID AT ALL COSTS1
Poor service, extremely rude agents1
The agent that took the call was extremely rude, didn’t show any empathy and insisted on speaking to the police to inform them to recover the vehicle, the policeman said this wasn’t his responsibility, told the agent I was outside in the cold with a 10 month old baby and an injured wife ........ he said “that is not my problem” and threatened to hang up on me if I didn’t give the phone to the police.
It’s a cheap service, and you get absolutely ridiculous and aggressive agents. AVOID AT ALL COST!!!!
The WORST insurers ever - AVOID!!!!!1
I purchased a policy with them months ago and had a hiccup with the proof of NCD which couldn't be accepted. This was ongoing for about 6 months until they finally sorted it out and accepted it as proof. Then, about 1 month ago I wanted to add a 2nd car to my policy. Sounds simple right? Wrong... they're now chasing me again for proof of NCD (which has already been provided and accepted) and to add insult to injury, have created a duplicate account in my name so I'm unable to login to the customer portal in order to review the documents. All correspondence does not include my policy number so I have no way of finding my information in the emails they send... I went for them because they were a £100cheaper than the competition - I wish I just bit the bullet now and paid the higher price.As soon as my insurance is up I'll be gone!! If you're considering going with these unprofessional amateurs, DON'T!!!!