Finchley Court 24/7 Telephone Answering

Your Customers Come First

111 Hagley Rd, Birmingham, B16 8LB Directions

Tel 0121 655 0375
   Open 24 Hours

Why Choose Us?

Well Established
Professional Service
Highly Trained Staff

Here at Finchley Court 24/7 Telephone Answering, we pride ourselves on our reputation

Established in 1990

Business overview

Specialising in providing telephone answering services and support centres for property owners and the service industry.

Finchley Court is one of the oldest privately owned call centres in the UK. Although our client base covers a wide variety of business types, we have specialise in property management and have also become a leader in the provision of service / help desk and facility management. This has been achieved by developing a sophisticated, but easy to use system that enables our telephonists to take a balanced and measured response to complex engineering problems

Our Capacity currently we are handling on average 14,000 calls per month. With our robust systems and trained staff we are able to exceed this total and are always looking for new business.

Our Customers trust us to handle their calls, 75% of our clients have been with us for 8 or more years.

Our Telephone system has a facility for each client to promote their company with a voice over. Calls are monitored to ensure adequate staffing at all times . We can also produce on demand performance reports for each customer.

Photos

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Products and services

out of hours telephone answering

telephone answering service

virtual office

virtual call centre

facility management

property management

landlords helpline

call handling

property maintenance

house inspections

landlord safety certificates

taking service industry calls

helpdesk

service desk

service calls for engineers

24 hour call answering service

Engineer scheduling

Reception services

Personal Assistants

Overflow calls

Message Bureau

Diary Management

Provide non regional & regional telephone numbers

Support Centre

Support Centre For Drainage, Glazing, Catering

Support Centre For Auto Doors, Refridgeration,

Support Centre For Air Conditioning, Boilers

Support Centre For Lift Services

Support Centre For Electrical Engineers

commercial and domestic landlords

housing associations

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