Fairwater Garages Ltd

Norbury Rd, Fairwater, Cardiff, CF5 3AT Directions

Tel 029 2055 3383
   Now closed Open Saturday 07:00 - 13:00

Business overview

Over 40 Years As An Independent, Family Business. Offering The Latest Technologies & Highly Skilled Engineers Without The Dealer Prices.

We are a family business with over 40 years experience in the motor trade. We believe in a totally transparent service and we regularly welcome customers into our workshop to show them exactly the fault their vehicle has. It is very important to us that you understand, in the case of a repair, what has gone wrong and how we intend to fix it. We believe in a value for money service. We provide free courtesy cars and will happily run you home and deliver your vehicle if you prefer. We welcome your comments and if we don't provide a service you need then let us know. We will always try to help. If you stand still in this industry then you get left behind. That is why we have invested heavily in the specialist equipment and training now required to repair modern vehicles. We have in the case of all the main manufacturers, the same diagnostic equipment used by them, giving us a true dealer level capability. Give us a call today and see how we can help with your vehicle!

Products & Services

Free Quotes

Free Parking

Free Initial Consultation

Batteries

Brakes & clutches

Bumper repairs

Car accident repairs

Car air conditioning

Car body repairs

Car brakes

Car diagnostics

Car electrics

Car engine tuning & conversion

Car servicing

Cars

Clutch repairs

Engine diagnostics

Engine reconditioning

Exhaust systems

Garage services

Mechanics

Mot testing

Motorcycle repairs & services

Motorcycles

Oil change

Repairs

Tyre fitting

Tyre services

Tyres

Van repairs

Vehicle recovery

Wheel alignment

Wheel balancing

Wheel repairs

Reviews

Fairwater garage, brilliant mechanics

5
The best Garage around in my opinion, honest, trustworthy and reliable mechanics. Family run too🙏
Cancel Update
1000 characters limit

Superb

5
These guys were fantastic, worked TIL after 10pm to replace my clutch so we could return home to Leeds the following morning. I am really grateful to the guys here for their efforts to fit my car in for such a big job at short notice.
Cancel Update
1000 characters limit

Friendly, Reliable & Excellent Loyal Customer Service Everytime

5
I've been using this garage to have my motorcycle MOT'd since 2006 & they've never let me down. Pete on the MOT station is a good guy. He's fair & points out things that may need future attention & always complements me on how clean & well kept my machine is for its age(19yrs) They've even squeezed me in for an MOT when I haven't made an appointment. And I've met some new biker friends there whilst I've been waiting for the MOT to finish. The rest of the staff in the office are also fantastic & friendly - I wouldn't go anywhere else in Cardiff. Every year about a month before my MOT expires they send me a letter saying so...which is a great reminder. In my 33 years as a motorcyclist I've seen the good, the bad & the ugly MOT stations & these are without a doubt The Best....thanks guys!
Cancel Update
1000 characters limit

Great service and first class work

5
I cannot recommend Simon and Fairwater Garage enough. They are very professional and diagnosed and repaired my wife's Mercedes while I waited.

I really felt that I had received main dealer service at a fraction of the cost.

Cancel Update
1000 characters limit

Poor after service.

2
RAC man highly recommend this garage. Booked it in and was told that it would be 5-10 days. After 2wks I contacted them with them saying they were waiting for the part to come back. After 8wks of ringing each week they finally offered me a courtesy car. On the 14wk they said I could collect my car but it needed a battery (old one was less than 2yrs old but couldn't find the receipt) that would cost £120. Total bill £600+ not offered any discount or compensation for it taking so long. Following day car wouldn't start in the morning they sent someone round in the afternoon and it worked straight away. Following morning nothing again. Told try moving the car to different area. I told them to come and collect the car to sort it out and as of yet still waiting for it to be collected or at least a call off of them to enquire if it's sorted.
Seems they just wanted it off of their forecourt. Don't fall for the highly recommendations from anybody cos these guys just ain't worth it.
FairwaterGarageltd's Avatar
27 Oct 2016
Sadly as always their are 2 sides to the story. you vehicle has a very expensive failure of an electrical control unit. It took some time to find a company that could repair this type of fault. we did apologise for the length of time the repair took, but we did keep to your brief to keep the repair cost to a minimum. Your battery did fail the test and we urged you to claim on your guarantee, sadly you couldn't find the receipt. When you reported that the vehicle didn't start, we attended that evening but couldn't fault the vehicle, this was verified by the lady in the house. we have offered to collect your vehicle but you have told us its since been sold. Christopher we are really sorry that your vehicle took so long to repair, but as you know we did for some of the time loan you a free off charge courtesy car. Apologises again for the length of time but we believe we acted in your best interests and with the view to minimising the cost.
Cancel Update
1000 characters limit