F H Hardy

Very disappointed, ordered flowers for a birthday they did not get delivered on the day. They delivered them the day after. When I rang to complain they explained they had a family emergency. I as a customer should have least had a phone call so I could have made alternative arrangements. Not very professional and would not use ever again. They still charged me a delivery charge too.

Was made to feel extremely unwelcome on my visit today. I wanted to ask advice on my wedding bouquet to which I was advised she would have to serve customers before talking to me (was obvious my custom didn't count) dismissively waved me to the side and began answering a general enquiry from a customer who came in after me. I was very taken aback and felt embarrassed. I then asked what would go well with white roses to which she waved both her arms to all the flowers around me. I felt highly uncomfortable and just wanted some help for my wedding flowers as I am not the professional. I was rushed out as more 'customers' came in. I was asked if I wanted to book an appointment but I am so upset by the experience I won't ever be back. Still no flowers for my wedding :(