Expert Local Plumbers, Fast, Reliable & No Hidden Charges

£159 an hour plus VAT. They take your credit card details before they arrive. They took 45 minutes to find fault. Plumber had to order parts and come back but he didn't know if the rate carried on or if it would just start again at £159 an hour (plus VAT)? on their return trip.
He didn't know if they charged by the quarter hours or rounded up to full hour. If your desperate they they are ok to solver prodlem but get them to diagnose problem then use local plumber instead.
All together I felt like I was being ripped off and most disconcerting they took credit card details first, as if they didn't trust me, well, be aware before using them.

Christmas holidays, my tenant found a small leak coming into the kitchen where all the pipes that go upstairs are boxed in. The plumber found a small leak from the union on the toilet in the bathroom and fixed it. However he took some convincing that the bathroom was above the hallway and the leak showing up in the kitchen was on the other side of a supporting wall.
Once I told him where to look he found a leaking union under the floor, I now wish I'd done it myself, but I had been worried that it could have been a soldered joint.
It was a bit disconcerting giving my credit card details up front and this was not my preferred method of payment, it then took three calls to get an invoice out of them.
Still, the charges were fair for a semi emergency call out.

Didn't bother to show up, despite providing a time frame. 'Fast, reliable...' now that's what you call false advertising.

Phoned a local number that seemed to go to a call centre which I though was weird so booked in my boiler any way for some one to come and look at it. The boiler man was on time, he had a look at the boiler and said hmmmm I’m not all that familiar with this boiler ( the boiler is a 6 year old Worcester/boasch and from what I’m told very popular Combee boiler) The boiler man asked me questions like do you know how to take the top off and do you know what that dose pointing at somthing on the boiler then he asked if I had the owners manual and read up on how to fix it 1hour 07 I had the joy of his company and had a bill of £300. I feel like iv had my pants pulled down and paid some one that didn’t have a clue to read a Manuel.

Plus as were in a covid crisis he didn’t even were a mask

Not happy

From phone call to finish, quick and efficient. Quality job. Very happy, now we have hot water and heating. Thank you again