Expert Local Plumbers, Fast, Reliable & No Hidden Charges

Told arrival between 8am-12, did not arrive until after 4. Was quoted 160 and charged 195! With NO FIX.
Want me to arrange a follow up visit for another extortionate payment. Not going to happen.

We called this company about a leak from the kitchen sink cupboard. We were quoted £170 which we had to agree to before they would come out. We agreed as reviews were good and adverts state all work guaranteed and they could come next day. They didn't actually send a plumber as one of the 2 chaps said they weren't plumbers. It took about 10 minutes and they said the pipes had been put in wrong place by someone who came to fix the washing machine couple of weeks before. They have refused to put it right unless we pay another £170 as they say it was to unblock a drain which is only guaranteed for 10 days, this wasn't true. So we booked and paid for a plumber that we didn't get and now have to pay for this to be done again. Use this company at your peril!

£159 an hour plus VAT. They take your credit card details before they arrive. They took 45 minutes to find fault. Plumber had to order parts and come back but he didn't know if the rate carried on or if it would just start again at £159 an hour (plus VAT)? on their return trip.
He didn't know if they charged by the quarter hours or rounded up to full hour. If your desperate they they are ok to solver prodlem but get them to diagnose problem then use local plumber instead.
All together I felt like I was being ripped off and most disconcerting they took credit card details first, as if they didn't trust me, well, be aware before using them.

Christmas holidays, my tenant found a small leak coming into the kitchen where all the pipes that go upstairs are boxed in. The plumber found a small leak from the union on the toilet in the bathroom and fixed it. However he took some convincing that the bathroom was above the hallway and the leak showing up in the kitchen was on the other side of a supporting wall.
Once I told him where to look he found a leaking union under the floor, I now wish I'd done it myself, but I had been worried that it could have been a soldered joint.
It was a bit disconcerting giving my credit card details up front and this was not my preferred method of payment, it then took three calls to get an invoice out of them.
Still, the charges were fair for a semi emergency call out.

Didn't bother to show up, despite providing a time frame. 'Fast, reliable...' now that's what you call false advertising.