Executive Care Agency Ltd

The Family You Choose To Look After You

4 Sandfield Close, Lichfield, WS13 6BF Directions

Tel 01543 417433
   Open 24 Hours

Why Choose Us?

Bespoke Service
We Are Specialists
Tailor Made

Here at Executive Care Agency Ltd, we pride ourselves on our reputation

20 years of experience

Business overview

The family you choose to look after you

ECA was founded out of the need for high-quality care for our parents. Like most families we struggled with the lack of continuity of carers, the lack of respect given by a few and overall the upset our parents endured as a result of this led us to believe the only way of putting it right was to do the care ourselves. Word soon spread and we officially launched Executive Care Agency in 2018.

What do we Offer?

Friendly Compassionate service which is bespoke to you the client. We provide freshly home cooked meals. All of our care is Person Centred and exceeds the MUM Test*. Our staff are fully trained in carrying out Personal Care and working with those who struggle on a day to day basis with Dementia.

Why ECA?

We are not a Franchise, we are not a nationwide agency, we are bespoke and offer high-quality care to those living in and around Staffordshire. We have the time to give professional care from as little as an hour right through to 24hr care. Experienced in Dementia care as well as palliative, ECA is able to offer consistent staff to ensure clients are given peace of mind.

Our Clients and Professional staff are our biggest advocates and it has been word of mouth that has led to our success and expansion.

“ECA is the family I chose for myself, to take care of me” Pam Resident of Lichfield

“Sorry Ladies I thought you were family” Lichfield District Nurse

“The way you interact with her is lovely, I thought you were family, you have a lovely working relationship” Doctor from Westgate Medical Practice

“I always wished I had a daughter, you are like a daughter to me” Jackie Rugeley

“You are extremely passionate about the care you deliver to your clients and every client is treated as if they are a member of your family, you don't realise we see you as a member of ours! Betty and her family Lichfield

Prices

Our Care packages start from £20 per hour

£20

Products and services

Home Care Services

Domiciliary Care

Elderley Care

Carers

Care Services

Elderly Care

Respite Care

Our Team

Mrs Michelle Crabb - Director

Michelle is always on hand to answer any questions

Image of Executive Care Agency Ltd

Mrs Michelle Crabb - Director

Michelle is always on hand to answer any questions

Image of Executive Care Agency Ltd

Reviews

My impressions of Executive Care Agency
5
Michelle and Sara of Executive Care Agency came into our lives about 3 months ago to look after my wife Pam who has dementia. In that short time they have shown Pam a level of caring that I have rarely seen before. They treat her just like they would their own mother. They make her laugh, get her to do things I have not seen her do for ages. Whenever they come to visit, Pam becomes visibly more attentive and interested in the things they say and do and in what they are encouraging her to do.
I have come to trust them implicitly with Pam and am confident in all they do or try to do.
The business side of their company is run both professionally and efficiently and I feel all in all I am getting value beyond my expectations for my money.
Would I employ them again - undoubtedly
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Highly Recommend
5
Sara & Michelle gave me confidence from the outset that they were the right people to support my Dad. I cannot recommend them enough and can't believe how much my Dad enjoys their visits and companionship, he often relays chats he's had. It didn't take long for him to feel comfortable with them and they really appreciate how important it has been for Dad to be able to maintain his independence and dignity. They have encouraged him to exercise and be as sociable as possible given his daily difficulties. They offer unscheduled support wherever possible and are at the end of the phone if Dad needs help.
01 May 2019
Thank you so much for your kind words. It means a great deal to us. X
01 May 2019
Thank you so much for your kind words. It means a great deal to us. X
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Excellent, professional and very reassuring care service. Highly recommended!
5
"When my parents' regular carer informed me that she was going on holiday, on the recommendation of a friend, I contacted Executive Care Agency to inquire about a temporary carer.
During the time that she looked after my parents, I was extremely impressed with the care, patience, warmth and professionalism of Michelle and the way in which she was able to empathise with my parents' welfare.
As this is a highly specialised and important job with a great deal of responsibility, the fantastic way in which Michelle performed her care duties gave me a great deal of comfort and reassurance. As a consequence I now regularly contact Executive Care Agency for my parents' care needs and I cannot recommend them highly enough." Best regards, Anthony
01 Mar 2019
Anthony, thank you so much for review. It is always a pleasure to help. We look forward to speaking with you very soon
01 Mar 2019
Anthony, thank you so much for review. It is always a pleasure to help. We look forward to speaking with you very soon
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Genuine High Quality Care
5
Executive Care helped my Mother to return home following her hip replacement operation. They soon put her at ease and made her feel comfortable with things. They didn't just provide care but gave her valuable friendship and treated her with respect, keeping her dignity at all times. They were flexible in the support they provided and it gave me valuable peace of mind knowing that she was being looked after so well. If you are looking for genuine 'from the heart' care then I do not hesitate in recommending them.
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Excellent care and genuinely caring people
5
Executive care team are genuinely warm caring and professional with a determination to provide outstanding care and service to their clients. All the feedback I hear is positive and first class. I have no hesitation in recommending their services Carrie jahn
22 Feb 2019
Thank you so much Carrie, your review means a great deal. We work very hard to deliver an outstanding service and it’s wonderful when another outstanding company like The Spires notices our efforts.
22 Feb 2019
Thank you so much Carrie, your review means a great deal. We work very hard to deliver an outstanding service and it’s wonderful when another outstanding company like The Spires notices our efforts.
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