Essex Domestic Spares
- Tel: 01245 258837
37 Mildmay Rd, Chelmsford, Essex, CM2 0DR
09:00 - 17:00
We accept Cheque, BACS, Cash, Credit Cards
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The little shop with every thing rather then a big shop with nothing. Many spares held in stock,or can be ordered ,most things next day delivery. Vacuum bags,belts,filters.
Essex Domestic Spares is a well established local business.We have engineers who will fix your domestic appliaces in your home.
We carry many spares in stock or can order in for you.
We get many recommendations from our customers.
Services and Products
- cookers, stoves & ovens - retail & suppliers
- dishwashers - retail & suppliers
- domestic appliances
- electrical appliances - retail & suppliers
- fridge freezers
- fridges & freezers - retail & suppliers
- microwave ovens - retail & suppliers
- tumble dryers
- vacuum cleaners - retail & suppliers
- washing machines - retail & suppliers
- washing machines - repairs & parts
- white goods
- dishwasher retailers
They have responded well to both small repair jobs via the shop as well as jobs where they have needed to come out to the property.
I have used them for years and would recommend them as a good honest supplier.
The machine had not been repaired and was still in the bag I had brought it in. Again I was told that it would be repaired the following week. It took me three subsequent weeks of chasing persistently to get to the point where it had been fixed, albeit at three times the price quoted.
When I got the machine home, I noticed that two of the screws had not been replaced, something which rendered the machine inoperable. That was four weeks ago- I have called twice, left two additional messages and even sent an email showing them the problem. Silence. When I finally spoke to someone today I got no apology and no reassurance that they knew where the missing bits were. Nor do they seem interested in sorting out the problem, and the woman answering the phone admitted that she had not even passed the photograph I sent a full week beforehand to the engineer.
My machine (which cost several hundred pounds does not work properly) due to their lack of care. Repeated excuses include ill/ bad back/ busy. Never have they returned a phone call when requested.
Now I think I am best served by getting the machine repaired by a competent outfit and suing these people through the small claims court and reporting them to trading standards.
Either I have been very unlucky or just be warned.