1
Year with Yell

Essex Domestic Spares

  • Tel: 01245 258837

37 Mildmay Rd, Chelmsford, Essex, CM2 0DR

Now closed
Open Thursday
09:00 - 17:00

Ratings and Reviews

4.2
4.2 5 reviews 5
5
4
4
0
3
0
2
0
1
1

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 16:00
Sunday Closed

Payment methods

Visa
Mastercard
Maestro
Direct Debit

We accept Cheque, BACS, Cash, Credit Cards

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Business Overview

The little shop with every thing rather then a big shop with nothing. Many spares held in stock,or can be ordered ,most things next day delivery. Vacuum bags,belts,filters.

Essex Domestic Spares is a well established local business.We have engineers who will fix your domestic appliaces in your home.

We carry many spares in stock or can order in for you.

We get many recommendations from our customers.

Photos

Services and Products

  • cookers, stoves & ovens - retail & suppliers
  • dishwashers - retail & suppliers
  • domestic appliances
  • electrical appliances - retail & suppliers
  • fridge freezers
  • fridges & freezers - retail & suppliers
  • microwave ovens - retail & suppliers
  • tumble dryers
  • vacuum cleaners - retail & suppliers
  • washing machines - retail & suppliers
  • washing machines - repairs & parts
  • white goods
  • cookers
  • hobs
  • dishwasher retailers
  • toasters

Reviews

5
Have used Essex Domestic Spares many times
Unlike the previous review I have always been more than satisfied with this company.
They have responded well to both small repair jobs via the shop as well as jobs where they have needed to come out to the property.
I have used them for years and would recommend them as a good honest supplier.
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1
On no account use this firm if you want to keep your sanity
Simply put, this firm is an utter shambles. My wife's Kenwood chef needed repair and they were confident that it could be repaired cheaply and quickly. I took it on a Saturday, and was told it would be ready early the next week. I called to confirm it was ready and came into collect it (I live 20 miles away) to collect it the following Saturday.

The machine had not been repaired and was still in the bag I had brought it in. Again I was told that it would be repaired the following week. It took me three subsequent weeks of chasing persistently to get to the point where it had been fixed, albeit at three times the price quoted.

When I got the machine home, I noticed that two of the screws had not been replaced, something which rendered the machine inoperable. That was four weeks ago- I have called twice, left two additional messages and even sent an email showing them the problem. Silence. When I finally spoke to someone today I got no apology and no reassurance that they knew where the missing bits were. Nor do they seem interested in sorting out the problem, and the woman answering the phone admitted that she had not even passed the photograph I sent a full week beforehand to the engineer.

My machine (which cost several hundred pounds does not work properly) due to their lack of care. Repeated excuses include ill/ bad back/ busy. Never have they returned a phone call when requested.

Now I think I am best served by getting the machine repaired by a competent outfit and suing these people through the small claims court and reporting them to trading standards.

Either I have been very unlucky or just be warned.
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5
Reliable Service
Very fast response to our call. Friendly professional staff. Assessed the problem, got a quote for repair. (Sadly not viable but pleased to get it from the experts rather than making an assumption,) Very reasonable fee. Will not hesitate to use again.
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5
Great Service
Called them to fix my 16year old Miele washing machine. Engineer (Andy) explained too expensive to repair and only charged me an estimate fee (£20) not the full call out charge. Miele would have charged me £111.00. Would definitely recommend this company.
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5
Same day service
After phoning 10 companies , all able to only come out to repair the washing machine in 4 days , this company did it today, now when you have a big family with lots of washing this is the kind of service you need. Excellent!
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