Ernest Jones

Unit 10, Regent Arcade, Cheltenham, GL50 1DF Directions

Tel 01242 250837
   Now closed Open Sunday 10:30 - 16:30

Business overview

Ernest Jones has been specialising in diamonds and watches for over 50 years. They provide inspiring ranges of quality gold, silver and giftware as well as a 30 day refund/exchange guarantee and the possibility of creating your own piece of jewellery with their design service.

Photos

Image of Ernest Jones

Products & Services

Repairs / Alterations

Watches

Cufflinks & Studs

Diamond Jewellery

Earrings

Necklaces & Pendants

Bracelets & Bangles

Clocks

Rings

Provided by The Local Data Company

Reviews

ERNEST JONES CHELTENHAM BAD AFTER SERVICE

1
I was burgled last December, and unfortunaly the money to be spent was put on a card to be spent in either H Samuels and Ernest Jones. It started when i bought a ring and the stone fell out after 2 weeks, I had to argue to get them to put money back on the card as I did not wish to have a replacemnent. 2 Weeks ago I lost a bracelet that was purchase 5 months ago, it was an exact replica of one that was stolen so I was devastated, I found it 2 days later the clasp was done up and it was on my drive and had clearly been ran over. I returned it as it had clearly broken - I was told I could have done the clasp back up and it may not have broken - like I was going to undo it, throw it on the drive and run over it! Very unsympathetic and accused of lying in front of a shop full of people. I still have over £4,000 left to spend - it will not be in CHELTENHAM!
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