Emmaus Oxford Secondhand Superstore

  • Tel: 01865 763698

242 Barns Rd, Oxford, Oxfordshire, OX4 3RQ

Now closed
Open Friday
09:30 - 17:00

Ratings and Reviews

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1 3 reviews 3
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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 17:00
Wednesday 09:30 - 17:00
Thursday 09:30 - 17:00
Friday 09:30 - 17:00
Saturday 09:30 - 17:00
Sunday 10:00 - 16:00

Payment methods

Visa
Mastercard
Maestro
Solo
Delta
Visa Electron

We accept Cheque, Cash, Credit Cards, Diners Club Int.

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Business Overview

We are a community of ex-homeless men and women running a business selling secondhand furniture and household goods

Emmaus charity shops raise money for Emmaus; a charity working to end homelessness.

Services and Products

  • bedroom furniture
  • bespoke furniture
  • bookcases
  • bric a brac
  • cane furniture
  • chairs
  • charity shops
  • children's furniture
  • china & glassware
  • cookers
  • dining room furniture
  • furniture
  • furniture shops
  • garden furniture & ornaments
  • kitchen furniture
  • kitchen equipment
  • living room furniture
  • mattresses
  • office furniture
  • pine furniture
  • rare & secondhand books
  • secondhand clothes
  • secondhand electrical appliances
  • sofa beds & futons
  • sofas
  • used office furniture
  • wardrobes

Reviews

1
Rude And Unhelpful
I have finally decided that i can no longer shop in this store. Consistently I have had a negative shopping experience here. The staff including the manager ( Female with short dark hair ) are sullen, grumpy and generally just plain rude. I never barter, or try and get a discount, but I am always made to feel as if inquiring about the price is something of a nuisance, There are, as mentioned in a previous review, some very helpful staff, alas they never work on the counter.


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1
Terrible Service
My partner and I used to regularly visit and buy from this shop. However after several incidences of rude, and unhelpful service it has put us off from shopping there anymore. Consistently we have found the staff to be surly, grumpy and generally just plain rude. It is a shame because there are 1 or 2 some very helpful staff there, unfortunately they never seem to work on the counter.
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1
Bad customer service won't help to end homelessness
I was interested in buying a metal orthopaedic superking bedframe I saw in the store. It had been just arrived because the lady at till had to price it. I was almost paying, but I realized I needed to ask the landlord first. So, after I got the landlord permission, I went to the store the following Saturday, the bedframe was still there, I wanted to buy it, but this time they said it was not available for sale. I don't know what happens in few days that made a bedframe no longer purchasable.Anyway they took my contact and promised they would have called me as soon as the issue was sorted, because as I am 8 months pregnant I couldn't go everyday at the store just to check if the bed was still there. I wanted to pay a deposit or even the whole amount to reserve the bed, but I was denied to do it. The following Monday I called the store, to check if the issue was sorted, it wasn't but they reassured they would have called me. On Wednesday I called again and - surprise - the bedframe had been sold to someone else. Nobody had called me as agreed, no consideration for the fact that as I was 8 months pregnant I wasn't able to come to the store everyday. It's not a behaviour you would expect from a charity, especially when you have a costumer happy to pay from the very first time.
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