My dad is very happy with the purchase and the service he received

I bought a Mini Crosser earlier this year and it has been brilliant. From initial contact with Elite through to delivery they were helpful and responsive and I am delighted with the service they have provided.

Really unhelpful when things go wrong, don't buy from them! I wasted a £1000

My mother in law had terminal cancer and required a stair lift for upstairs for the bathroom and bedroom and got to weak to walk un aided, I contacted Elite and the surveyor came out later in the afternoon and took the sizes I went to the shop in the afternoon got the price and paid in full.I asked him to rush this through as I know all his customers asked the same thing, they did and had a 5 working day turnaround with the installation on the following Thursday. My mother in law was admitted to Oncology the following day and come Wednesday morning we were advised that all treatment will be withdrawn I then had to phone Elite and cancel the installation for the next day and they were very sympathetic and caused no problem. A few days later she sadly passed away, then after a week or so my wife went into Elite on my behalf and they gave a full refund which I did not expect as normal working practise would of been re-stocking charges,canceled to close to install date etc etc.. THANK YOU.

I have been looking for a mobility scooter for my grandmother for a while now, I decided to give Elite Mobility a call as I have seen them in the papers and magazines, they were friendly and helpful on the phone, they came out to see us with a range of scooters based on my grandmothers needs, they certainly went the extra mile to find the scooter that was best for her needs, we bought the scooter that day and grandmother has been happy since, they were excellent from start to finish and would definitely recommend them to anyone.