5+
with Yell
Element Gas & Heating Ltd
*Birmingham prestige awards winner 2019*
4 Pear Tree Drive, Birmingham, B43 6HS Directionshttps://www.yell.com/biz/element-gas-and-heating-ltd-birmingham-8854376/#view=map
Why Choose Us?
Our location
Business overview
Keeping your warm!
Element Gas & Heating Ltd has developed diverse and successful gas & heating solutions for businesses and individuals. Originally providing to local communities we have grown as a company and due to the demands of the market are now able to offer a competitive service solutions.
From broken boilers, dripping taps to central heating and radiator repairs, Element Gas & Heating Ltd are here to help you and your home. Specialists in the heating industry, our services include boiler installations, gas certification *cp12*, central heating, gas appliance installations, cooker and hob repairs and much more. Whatever your requirements, we will ensure you receive a service that is second to none.
Element Gas & Heating Ltd delivers successful services to clients seeking high level workmanship & trust in this challenging and competitive industry by providing innovative, tailored and bespoke quotation & work solutions. Satisfaction productivity is enabled through our advanced service strategies, engineering knowledge and experience, advanced systems technology, in-house specialists and results driven ethical.
Our mission is to provide superior and cost effective services through diverse and results commanding plumbing & heating solutions, ensuring clients objectives are our main focus.
We are one of the only gas & central heating companies in the Midlands to provide a service level agreement and we are also able to provide an all inclusive service with no hidden costs .
Photos
Products & Services
BOILER CLEANING, SERVICING & REPAIR
BOILER ENGINEERS
BOILER INSTALLATIONS
BOILER REPLACEMENTS
BOILER SERVICE & REPAIR
CENTRAL HEATING BOILERS
CENTRAL HEATING EQUIPMENT
CENTRAL HEATING INSTALLATION
CENTRAL HEATING SERVICES
GAS APPLIANCES
GAS APPLIANCES RETAIL & SERVICING
GAS APPLIANCES RETAIL AND SERVICING
GAS CENTRAL HEATING
GAS COOKER INSTALLATION
GAS COOKER REPAIRS
GAS COOKERS
GAS DETECTORS
GAS ENGINEERS
GAS INSTALLERS
GAS LEAKS
GAS SAFETY
GAS SAFETY CHECKS
GAS SERVICING
HEATING ENGINEERS
LANDLORD SAFETY CERTIFICATES
POWER FLUSHING
GAS SAFE REGISTERED
UNDER FLOOR HEATING
HOT WATER CYLINDERS
RADIATOR REPLACEMETS
RADIATOR INSTALLMENTS
RE-PLUMBING
SYSTEM BOILER
COMBI BOILER
VALIANT APPROVED CONTRACTORS
BAXI APPROVED CONTRACTORS
MAIN APPROVED CONTRACTORS
Reviews
shocking unprofessional customer service/care
2badly and the manager was not bothered when i contacted him ..very unprofessional guy on main phone line when you call ..says .ell....ow !!!! and does not follow things up ...i would not recommend this micky mouse outfit to anyone..used to be a great outfit but not anymore..shocking level of customer service.
Dear Terry, We appreciate your feedback and sincerely apologize for the negative experiences you've had. We take these matters very seriously and are committed to resolving the issues. Regarding the recent incident involving the missing device, our engineers have denied any involvement, but we take this matter seriously. We recommend contacting the police to investigate further, and we are fully prepared to cooperate with any inquiries to resolve this situation. We also acknowledge your concerns about the changes in our team and the quality of service you've received. We are actively working to improve in these areas and regain your trust. Your feedback is invaluable to us, and we are committed to addressing these issues promptly. Once again, we apologize for the inconveniences you've faced, and we will do our utmost to ensure your future experiences with us are positive and professional. Your Sincerely, Element Gas & Heating Ltd
Poor aftercare. Stay away!
1Dear Mr Ali, We are extremely sorry for your negative experience. As previously replied to your bad review left on our Google page, we have only installed your boiler and cover that only and not your entire system. Element Gas & Heating Ltd can not take liability for works carried out by other contractors. We have provided you with a quote just in case your contractors who installed your radiators and pipework fail to come back for the works they completed where problem persists. If you would like to discuss this further with our management please feel free to call us on 01212959888 many thanks. Kind regards - Element Gas - Admin
Dear Mr Ali, We are extremely sorry for your negative experience. As previously replied to your bad review left on our Google page, we have only installed your boiler and cover that only and not your entire system. Element Gas & Heating Ltd can not take liability for works carried out by other contractors. We have provided you with a quote just in case your contractors who installed your radiators and pipework fail to come back for the works they completed where problem persists. If you would like to discuss this further with our management please feel free to call us on 01212959888 many thanks. Kind regards - Element Gas - Admin
Dear Rita, Thank you for reaching out and sharing your concerns. We truly value your feedback, and we apologize for any confusion regarding the pricing for the diverter replacement on your boiler. We understand your frustration and would like to clarify the situation. Our engineer’s initial quote of roughly £280.00 was based on their assessment of the expected workflow. They also stated that this price was for a similar job done 2 years ago.However we did provide a fixed quote via email before the job which was accepted by yourself, resulting in the final invoice of £403.79 inclusive of Vat as quoted. Also the Baxi 105e diverter valve is £338.40 from city plumbing. Regarding the quoting process, typically our engineers do provide estimates based on their professional judgment. Your feedback is essential to us, and we genuinely appreciate the opportunity to address your concerns. Sincerely, Element Gas & Heating Ltd -
Best tradesmen we have ever had
5we had a leaking boiler, they came out diagnosed free of charge. gave us advice.
we went onto have a boiler replaced at a good price, they even found and fixed a gas leek to our cooker at the same time. can not complement them enough. Bill Wednesbury
Hi Bill, thank you so much for much for your kind review! Kind regards Element Gas - Admin team Kind regards - Element Gas admin team
Hi Bill, thank you so much for much for your kind review! Kind regards Element Gas - Admin team Kind regards - Element Gas admin team
Job completed quickly and to a high standard
5Excellent company
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Dear Terry, We appreciate your feedback and sincerely apologize for the negative experiences you've had. We take these matters very seriously and are committed to resolving the issues. Regarding the recent incident involving the missing device, our engineers have denied any involvement, but we take this matter seriously. We recommend contacting the police to investigate further, and we are fully prepared to cooperate with any inquiries to resolve this situation. We also acknowledge your concerns about the changes in our team and the quality of service you've received. We are actively working to improve in these areas and regain your trust. Your feedback is invaluable to us, and we are committed to addressing these issues promptly. Once again, we apologize for the inconveniences you've faced, and we will do our utmost to ensure your future experiences with us are positive and professional. Your Sincerely, Element Gas & Heating Ltd