Electrical Logistics

76 Yardley Rd, Acocks Green, Birmingham, B27 6LG Directions

   Closed today Open Monday 09:00 - 17:30

Business overview

Honest Service, Honest Prices.

Electrical Repairs of TV's, DVD's & White Goods.

UK wide domestic appliance installer and repairer

All our engineers are City and Guilds electric qualified professionals. They are also familiar with all major brands of household appliances.

This combined with excellent customer service ensure you need look no further than Electrical Logistics.

With over 25 years experience and a genuine passion for great customer service. We want customers to be delighted with what we do, and we value all customer feedback to ensure we deliver an excellent service:

Products & Services

Tv Repairs

Washing Machine Repairs

Cooker Repairs

Free Quotes

Free Parking

Free Delivery

Tvs, dvd & video players - repairs & parts

Tvs, dvd & video players - retail & suppliers

camcorder repairs

cookers

domestic appliances

electrical appliance repairs & parts

fridge freezers

hi-fi & audio repairs & parts

hobs

kitchen equipment

secondhand electrical appliances

television shops

tumble dryers

washing machines repairs & parts

white goods

DVD Repairs

Tumble Dryer Repairs

Dishwasher Repairs

Fridge Freezer Repairs

LCD TV Repairs

Plasma TV Repairs

LED TV Repairs

3D TV Repairs

Vacuum Repairs

Reviews

Disgraceful

1
Terrible company

AVOID AVOID !!!
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Fridge Freezer

5
Fridge door was not closing properly. I called on Wednesday at 4pm and repair was booked for 7.30am the following morning.

Engineer arrived on time, resolved the issue within the call out and my fridge freezer was back in working order.

I was impressed at the speed of service. Staff were friendly and courteous from start to finish.

I would definitely recommend.
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Very poor communication.

1
I was informed by Hisense that this company would be carrying out a repair for them for a hob that was DOA. I was given a link to an online document used to follow progress, and I was given a date for the engineer visit, being told that I would be contacted the evening before to confirm a 2 hour window for this.

This did not happen, I twice contacted the company by telephone to ask what was happening and both times was promised a call back, they did not keep this promise.

I then spoke with my retailer who chased up Hisense, (which I could see from the online document), trying to get information from the company. They did not respond.

Several days later the retailer agreed to take back the item, 2 hours after a replacement was installed I received a call from the company to inform me that they would be sending an engineer.
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PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!!!!!!!

1
Please do not use this company BEWARE they are absolutely disgusting and they should be ashamed the way they treat and lie to people!
We purchased a Sharp tumble dryer for my elderly mother on the 19th of December 2022 we didn’t receive the item until the 18th of January 2023. We then discover it’s so badly damaged that it can’t even sit it on the ground evenly, after a month it then had a major failure and the engineer said it wasn’t repairable and electrical logistics were issued a credit code to replace the unit on the 7th of April saying they’d have a replacement sent out in a few days!!! Another lie after 3 weeks we were told they have no more stock (another lie) and we would be refunded!
As of today 24th May we still have no refund after repeated phone calls and emails (which they never reply to) 🤦🏻‍♂️
I have resorted to contacting trading standards about the whole process and hope they can resolve…..
PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!!!!!!!
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AWFUL SERVICE

1
I was put through to this company by my insurance. Although I had a day booked, they rang to say they couldn't come (over booked) and asked about the issue with my fridge/freezer. The part was ordered and I was told they would call when it arrived. Over 3 weeks later nothing so I rang them to find out the part was in and a day (afternoon) was booked. On the actual day they turned up in the morning unexpectedly so despite being on my premises because no one answered the door, they left! In the end I had to contact my insurers again who then resolved it with another alternative which was NOT using this company. Very poor communication and zero customer satisfaction - enraged to say the least. Therefore, avoid using at all costs. Go elsewhere!
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