Egg & Chips Clothing

145-157 St. John St, London, EC1V 4QJ Directions

Tel 020 3150 0709

Reviews

Fantastic customer service

5
I have just purchased some New Rock boots from this site. They are perfect and were so much cheaper than everywhere else I tried.

Jack contacted me immediately after the sale and the boots arrived within 3 days. Couldn't have asked for a better transaction.
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Awful customer service and Very difficult to get money refunded--BE WARNED

1
Shame i had to give 1 star!

BE WARNED THIS COMPANY DO NOT REFUND YOUR MONEY EASILY!

I ordered a pair of jeans from the website (which are still showing as in stock) and paid for next day delivery. THREE days later i received an email apologising that the warehouse had not stock (yes, that's two days after the item should have been delivered). My calls and emails were not returned, 10 days later i had to raise a paypal dispute which even though paypal have found in my favour I still do not have the money in my account.

I never usually leave negative reviews but this company is flaunting consumer law and it should not be allowed.

Let's hope i get my money back eventually.
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Don't shop with them

1
I would have given a minus star review if I could. the clothes are great but the service is terrible. The second time I shopped with them (via Amazon) they refused to refund me even though they were unable to send me the garment as it was out of stock. It was a battle to get my money back. Following an apology from them I placed another order. This time there were problems with delivery. I paid for next day delivery but the parcel wasn't with the Royal Mail until the following day so next day delivery was impossible. They have been unhelpful and are currently ignoring me. Better luck if you risk shopping with them.
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