E B A C Plumbing & Heating
Unit 1, Merlin Park, Fred Dannatt Rd, Bury St. Edmunds, IP28 7RD Directionshttps://www.yell.com/biz/e-b-a-c-plumbing-and-heating-bury-st-edmunds-2725862/#view=map
Our location
Business overview
Boiler & Heating and General Plumbing Repairs in the Suffolk area.
Boiler and heating repairs in Cambridge and Suffolk
At Ebac Plumbing & Heating, we are well known for our highly skilled plumbers and engineers.
We specialise in repairing, installing, servicing and maintaining all types of boilers and heating systems, from oil boilers to central heating units.
We boast a reliable and professional plumbing service at competitive prices.
Our boiler and heating plumbing services include:
Boiler installation and repairs
Gas emergencies
Central heating installation and repairs
Ground source heat pump installation
Photos
Products & Services
Landlord Certificates
Heating Repairs
Boiler Repairs
bathroom plumbing
blocked drains
blocked sinks
blocked toilets
boiler cleaning, servicing & repair
boiler engineers
boiler installations
boiler replacements
burst pipes
central heating boilers
central heating installation
central heating pumps
central heating repairs
central heating services
commercial plumbers
condensing boilers
drainage systems
dripping taps
gas boilers
gas leaks
gas plumbers
gas safe registered
gas safety
gas safety services
gas servicing
heating engineers
hot water plumbing
industrial heating
kitchen plumbing
oil boiler servicing
oil heating engineers
overflow systems
power flushing
radiator repairs
shower installation
water leaks
water tanks
Reviews
Poor service!
1It was a simple job of replacing the heat element in a water tank. But they managed to crack the tank, failed to drain the tank properly and that caused a leak through the ceiling.
They took absolutely no responsibility. The tank was only 8 years old, still under guarantee and a water soften was fitting in the house.
I had to pay for a new tank, the redecoration costs and to go without hot water for weeks!
Very poor service! I will not be using them again.
You was informed before carrying out work that the hot water cylinder could easily fracture while changing the element. This does not often happen but you was made aware of it and it was document on the quote before work was carried out. Unfortunately it was one of them few cases where this happened. You was aware and you accepted this risk when we quoted the work. This was not caused by our engineers carrying out the work but it may have been a previous plumbers fault using the incorrect compound to fit the existing immersion heater. It could also be caused by normal wear and tear as the tank was 8 years old and there was evidence of the element had been replaced on a previous occasion. You did not complain when you thought your insurance company was going to pay for the work. You then turned your attention onto my company when insurance did not pay. Whilst you was making your decision over many weeks your tenant had no hot water.
You was informed before carrying out work that the hot water cylinder could easily fracture while changing the element. This does not often happen but you was made aware of it and it was document on the quote before work was carried out. Unfortunately it was one of them few cases where this happened. You was aware and you accepted this risk when we quoted the work. This was not caused by our engineers carrying out the work but it may have been a previous plumbers fault using the incorrect compound to fit the existing immersion heater. It could also be caused by normal wear and tear as the tank was 8 years old and there was evidence of the element had been replaced on a previous occasion. You did not complain when you thought your insurance company was going to pay for the work. You then turned your attention onto my company when insurance did not pay. Whilst you was making your decision over many weeks your tenant had no hot water.
Consistently 10/10
5No quote received
1Obviously I have gone elsewhere now