Dr E Musetti - The Village Surgery
113 East Barnet Rd, New Barnet, Barnet, EN4 8RF Directionshttps://www.yell.com/biz/dr-e-musetti-the-village-surgery-barnet-345871/#view=map
Now closed
Open today
08:30 - 13:00
Our location
Reviews
13 Oct 2022
Rude Doctor no empathy or patience
1
I waited the usual month for my 10 minute telephone appointment to get results. I was on the phone for 2mins 17 secs when the doctor tried to rush me off the phone. I had another small area of my health to discuss to be told by Dr Hesterman that there were lots of people waiting in the surgery and that I’d have to make another app to discuss it. I was fuming as I had waited all this time and only taken under 3 mins of the her time. I pay £480 NI a month, rarely even use the service and when I do this is the treatment I get. My whole family have experienced the similar mistreatment. My mum was fobbed off re: hip surgery so ended up paying privately for it. My sister was fobbed off about a cough about a year ago, given inhalers to later find out she had stage 4 lymphoma cancer. They lack empathy rush you like you do not matter. I appreciate the health service is short staffed but that doesn’t mean individuals should be treated like this. This is our health and ultimately our lives.
09 Jun 2022
Absolutely horrible experience very sad
1
Not used my doctors in over 4 years and I’m disgusted at the organisation and attitude of the receptionists and doctors. Not only did I have to wait a month for a 5 min phone call appointment, a month on no one can give me a straight answer on my MRI referral, plus been told after 4 weeks that I was to go to the surgery to collect a form for my blood tests. VERY rude reception staff, dismissive and lacking in absolute empathy and compassion, I’ve never felt so alone and scared for my health. I am looking for recommendations for a new doctors surgery in and around Barnet