DPD Local UK

Unit 5B Carlton Business Centre, Hill Top Rd, Hull, HU3 5JL Directions

Business overview

Express parcel delivery throughout the UK and worldwide. DPD Local has 91 depots located throughout the UK DPD Local, your delivery experts

Reviews

Missed delivery

1
No way of collecting a parcel when the delivery instructions have been completely ignored. No options to have it redelivered when you aren’t at work either. Ridiculous that there is absolutely no help or customer service to assist to get this resolved.
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Poor

1
Should be able to do 0 stars.

Drivers are useless and that's putting it nice.

My parcel has now been stuck in a locker for 3 days because the driver not done his job correctly.

And customer service are no better.
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A company that lies

1
My parcel was due 6 Dec. Had 40 cancellations since. Had a time slot yesterday driver didn’t show. Rang up and was told he had been but I did not have ID. Disputed this so they checked his tracker and confirmed he had been 3 mins away and fid not attend my address. Driver was informed to go back and deliver sane day. He did not. Rang today and was told that I requested 28 snd spent 10 min arguing that I did not. Rang depot and guess what! Unobtainable. !!!! Taking it further in new year
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Excellent service

5
Had a mobile phone delivered today and my 16 year old took the delivery but forgot to take the sim card out of the old phone! I rang DPD HULL who contacted the driver (who had a very busy schedule) and asked if he could return to return the sim. It wasn't guaranteed but the driver did return and this saved so much hassle having to get another sim produced via the network provider. Excellent service from the call handler and the driver! They deserve recognition somehow.
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Your courier is a liyer and did atempt to deliver to my door

1
Fuming isn't the word I have waited since 5pm for my delivery,I saw JAKE the DPD driver IN THE NEXT STREET TO MINE SO I WAITED FOR MY PARCEL WITH MY NEIGHBOURS,TO THEN GET A MESSAGE TO SAY SORRY WE'VE TRIED DELIVERING YOUR ITEM WITH NO REPLY WHICH IS I HAVE 2 WITNESSES TO WHAT AS JUST HAPPENED NOw I CAN'T CONTACT ANYONE TILL NEXT TUESDAY,I THINK JAKE SHOULD OWN UP TO THE FACT HE DIDN'T EVEN TRY TO DELIVERY TO MY DOOR,I WILL BE TAKING THE FURTHER,WHAT A s##t DELIVERY FIRM
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