Dorset (Hampshire) Response

Want a quick response? Use Dorset Response

Unit 1 Sovereign Business Park, 48 Willis Way, Poole, BH15 3TB Directions

   Open today 06:00 - 19:00

Why Choose Us?

Fully Qualified
Mobile Service
Proven Track Record

Here at Dorset (Hampshire) Response, we pride ourselves on our reputation

Featured Review

5

Honest, personable, competitive and highly intelligent.

Perfect all round. I'm saying this even though the car was not completely back to normal and fixed James done his best and even donated his own free time to assist with fixing the issue. I had a complicated issue with timing and other bits that other garages did badly. James took the job on when four garages to refused the job. James was very personable, highly intelligent, accommodating, p...unctual, contactable and funny with some good stories to tell. All what you want and more in mechanic and more. My car unfortunately has to be sold as spares and repairs if not someone can buy and fix it. James did all he could to save the engine but the previous garages recked a perfectly good engine. James made it run well to sell to someone who wants to put money on it. James offers a highly professional, competitive and honest service. He didn't mind me loitering around asking questions and find out more as long as I provided cups of tea haha. Would highly recommend to anyone. Thank you

Excerpt from a review by on 07 Jun 2022

Business overview

Break Down Mechanic - Road Side Mechanic - Same Day Mechanic!

Dorset (Hampshire) Response - We are a fully mobile operation.

If you need a battery, starter motor or alternator.

Home address, holiday address or work place address - We are mobile!

Car servicing and brake repairs can also be undertaken.

Trading partner to Who Can Fix My Car (WCFMC) - Check out our 4000+ positive online reviews across various mediums on the internet.

Area covered is 40 miles from our office in Poole.

Weekend cover availability subject to parts.

Price match with VAT garages.

We operate modern response bikes and traditional small vans that are able to filter through the heavy summer traffic.

NHS & Keyworker discount.

Photos

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This bike can carry items to replace brakes replace starter motor or service your car
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Fully geared up.to help staff at work or at home
These tools are carried on this bike.summer traffic doesn't hold us up and we can arrive to do your job

Prices

Oil and filter change using the correct oil grade to your car
£75
Battery fitting this is for labour only.Battery cost is varied depending on brand and size
£25
Interim service.we where set up to keep NHS and key workers on the road.But now offered to you
£110
Silver service.set up for NHS staff however now offer it to everyone.
£139
Gold service set up for NHS staff but now offered to you as well.we use the correct oil and parts
from £169

Products & Services

Wing Mirrors Regulators

Window Regulators

Vans Timing Belts

Starter motor replacements

Same day mobile mechanic

Roadside Mobile Mechanic

Mobile Mechanics

Mobile car service

Jump starts

Domestic Mobile Mechanic

Cooling Systems

Car Timing Belts

Car Radiators / Waterpumps Thermostats

Camper Vans - Mobile Mechanics

Brakes discs / pads

Brake repairs

Alternator Tensioner

Alternator replacements

Alternator Belts

Batteries

Brakes Repairs

Car Batteries

Car Brakes

Car Diagnostics

Car Electrics

Car Engines

Car Repairs

Car Servicing

Engine Diagnostics

Oil Change

Petrol Engines

Van Repairs

Vehicle Inspection

Credentials

Associations

  • Green Flag (Wcfmc)
  • RAC (Wcfmc)

Qualifications

  • First Aid at Work, Level 3 Award (Industry Qualifications)
  • Light Vehicle Maintenance and Repairs Principles, NVQ Level 3 (Institute of Motor Industry)
  • Emergency First Aid at Work, Level 2 Award (Industry Qualifications)

Our Team

Ms C Wilson - Opps manager

Opps manager

Mr D Cramer - Response technician

Repairing vehicles

Mr J Brown - Response technician and Response bike technician

Uses response bike to attend

Ms G Gaskin - Compliance officer

Manages the operating of the business day to day

L Butler - Parts controller

Logistics controller for both parts and our ground units

Reviews

Featured review

Honest, personable, competitive and highly intelligent.

5
Perfect all round. I'm saying this even though the car was not completely back to normal and fixed James done his best and even donated his own free time to assist with fixing the issue. I had a complicated issue with timing and other bits that other garages did badly.
James took the job on when four garages to refused the job.
James was very personable, highly intelligent, accommodating, punctual, contactable and funny with some good stories to tell. All what you want and more in mechanic and more. My car unfortunately has to be sold as spares and repairs if not someone can buy and fix it. James did all he could to save the engine but the previous garages recked a perfectly good engine. James made it run well to sell to someone who wants to put money on it.
James offers a highly professional, competitive and honest service.
He didn't mind me loitering around asking questions and find out more as long as I provided cups of tea haha.
Would highly recommend to anyone.
Thank you
07 Jun 2022
Thank you for your kind review.Im shocked that the garaged charged for parts not fitted and the work they carried out was shocking . Bolts not done up.oil ways blocked with excessive use of gasket sealant. I always try to save engines where and when I can.And offered free help to try and help customers out. However there has to be a time when I feel I can do no more. I was able to get it running however it has faults that are simply not worth investing more money.
07 Jun 2022
Thank you for your kind review.Im shocked that the garaged charged for parts not fitted and the work they carried out was shocking . Bolts not done up.oil ways blocked with excessive use of gasket sealant. I always try to save engines where and when I can.And offered free help to try and help customers out. However there has to be a time when I feel I can do no more. I was able to get it running however it has faults that are simply not worth investing more money.
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Amazing would use again.

5
I cannot be happier with the work that was done on my car, was prompt made me feel at ease, 5* easy ;)
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5 stars for an excellent business

5
James provides a fantastic service for those who really need it, carers and NHS workers providing much needed support, so when their vehicle fails them, James rapid response is much welcome. It has been to me and to many others, thansk very much. As a carer James has provided me with professional and affordable services for my caddy which is used to transport mobility aids like wheelchairs etc

Many thanks
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Would highly recommend

5
Very quick, very efficient and really good value. Also the guy that did the work was very knowledgeable and efficient would definitely recommend this company
14 Oct 2022
Thank you
14 Oct 2022
Thank you
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Absolutely outstanding service

5
I’ve only had outstanding service from the Dorset and Hampshire response. Thanks to them I’ve had the courage to continue my van conversion when i was about ready to give up. I would fully recommend them to anyone
14 Oct 2022
Thank you
14 Oct 2022
Thank you
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Testimonials

Honest and reliable. Arrived on time carried out the brake replacement. Charged the agreed quote.

- Source: Matt