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10+

Years
with Yell

Domestic & General

Trusted by over 7 million UK customers.

4.7 (125 Ratings) | Write a review
   Now closed Open today 08:00 - 20:00

Why Choose Us?

Enviable Reputation
Professional Service
Highest Standards
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Review summary

4.7
4.7

125 reviews

125
5
106
4
10
3
3
2
2
1
4
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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

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Here at Domestic & General, we pride ourselves on our reputation

Established in
1950

10

Testimonials

Business overview

WE CAN FIX IT, FAST. Home appliance repairs. 85% of faults are fixed on the first visit. Same day and next day repairs. Fixed prices with no hidden costs.

Fast appliance repairs, without the small print.

You’re in expert hands: We fix 85% of faults on the first visit. Book now and it could be done by tomorrow.

Pricing you can trust: With us, you get a fixed price with no hidden costs for call-outs, parts or labour.

All the help you need: A Repair & Care plan will fix your appliance and help keep it running for as long as you want.

It's been 100 years since we started protecting the things our customers rely on. That heritage keeps us going strong today – in fact, we carry out 2.4 million appliance repairs every year.

Products & Services

Dishwasher Repairs

Electric Cooker Repairs

Electric Hob Repairs

Electric Oven Repairs

Gas Cooker Repairs

Gas Hob Repairs

Gas Oven Repairs

Tumble Dryer Repairs

Washing Machine Repairs

Appliance Repairs

Fast Appliance Repairs

Reliable Appliance Repairs

Home Appliance Repairs

Repair & Care Policies

Related searches:

Electric fires Television shops White goods Electrical appliances Tv repairs Electrical shops White goods repairs Fridge & freezer repairs & parts Electrical appliances retailers Domestic appliances Fridges & freezers retailers Microwave repairs

Reviews

Not acceptable service

1
The engineer called and said we had a fault with the fan on our Refridgerator, we actually had a broken bottle seperater on the bottom shelve of the door, so of course he did not have that part with him, and said he would order it and send it in the post and I would fit it, that was over a month ago, and we are still waiting, in the mean time we are paying for a service they are not supplying, not very good.
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Excellent

5
Helpful and quick to respond. Well worth the cost.
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Knowledgeable and polite.

4
Repair man was friendly and seemed knowledgeable. He suggested a clean of the drum which he did before he left. We’ve had no smell since thankfully.
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Repair Boiler

5
Brilliant, just brilliant. What a fantastic service.
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Work done by D&G🌟🌟🌟🌟🌟

5
Very easy to report repair, did not have to wait long for repair to be done. Very polite engineer,clean & tidy.Work was completed on day. I was very pleased with job done
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Testimonials

Altogether a Great Service

It was really easy to report the fault on our tumble dryer, and to arrange an engineer's visit. The appointment was only a couple of days later too. When they visited the quickly identified the dryer was a 'write off' and within hours I had an email to choose a replacement!! Delivery of that was within a couple of days too. At every stage of the process I was kept up to date. Altogether a great service

- Source: Neil T / trustpilot

Very Impressed

Very impressed. The manufacturer of my washing machine (Beko: boooooo) wouldn't take responsibility for a fault that occurred 6 weeks into its tenure. I'm so grateful to everyone at D&G who helped in getting it fixed. Engineer was incredibly efficient, polite & helpful, while all office staff I dealt with made the process easy. A massive thank you to the Christchurch contingent.

- Source: Zoe / Trustpilot

Amazing Customer Service

Amazing customer service from my first phone call to the moment the engineer left my property. Thank you to an efficient, friendly, prompt and helpful team. Nick the engineer was kind, polite, thoughtful, respectful and very knowledgeable. In this day and age it is a joy to deal with a company offering such great customer service. I would highly recommend them.

- Source: Fraya B / Trustpilot

TV Repair

I accidentally knocked my TV over while dusting behind it. I requested a repair online through my Domestic & General Policy (which was very easy). Almost Immediately I received a reply that a engineer had been booked to visit my home. Within 2 days my TV was looked at and taken away to be fixed. I have just been contacted that the TV will be back with me tomorrow after just one week, which included the ordering of a new screen. Most impressed with Domestic & General.

- Source: David P / Trustpilot

Clever Engineer

The very clever engineer brought the right part for my fridge/freezer because he ascertained what might be wrong from reading my account of what was wrong with my Fridge/freezer when I made the appointment. A very polite, friendly, efficient engineer who got my fridge/freezer fixed in less than 30 minutes.

- Source: Miss SD Jenkins / Trustpilot

New TV

after an initial repair, where Toshiba sent a reconditioned part for my tv & it failed after just 10 days, reporting a new repair & the tv written off it took less than 12hrs for Domestic & General to supply me options for a new tv, which was delivered the next day....

- Source: Daniel C / Trustpilot

Washing Machine Repair

Domestic and Generals service has improved considerably over the years. When I was passed over to complaints after waiting a disappointing 16 days for my washing machine to be repaired, Chloe the staff member from Domestic and General, did not hesitate to get things sorted. After she checked and found that the part that was ordered to repair my washing machine was still out of stock, she did not hesitate and gave me the offer of a new machine. That's what I call service.

- Source: Angela J / Trustpilot

Very Satisfied with Service!

Cannot understand the negative feedback. I have had a stress free experience! Call handler was great, friendly and understood my situation was difficult, esculated onto Ruth who is superb and called me same day. Engeneer also very friendly! Took me through step by step ..few days later i have ordered my tv! Very pleased and will continue insuring with D&G. A big thanks to Ruth and the team!

- Source: Solange / Trustpilot

Lamona Dishwasher

3, 10 and 17 March engineer visited with new parts trying to fix. Unfortunately, with no success after final visit, couldn't be fixed. Fantastically 20th March we were offered a choice of replacement which we have chosen and arranged a replacement delivery. Such excellent service. Thank you very much. Mrs Timms Northants

- Source: Mrs Timms / Trustpilot

Great Customer Service

The man on phone was brilliant who I spoke to , went and spoke to the manager , didn’t leave me on hold said he would call me back . He called me back after 5 mins and solved my problem straight away for me . Made it so much easier .

- Source: Relgne D / Trustpilot