DJB Valeting & Detailing

785 Cleckheaton Rd, Oakenshaw, Bradford, BD12 7AD Directions

Tel 01274 607184
   Closed today Open Monday 09:00 - 17:00

Reviews

Excellent

5
Been using DJB now for over a year , best ever , work 100% , excellent value for money , try the best , you won’t be dissatisfied
19 Dec 2020
Thank you very much for your great review! We really appreciate it and we look forward to seeing you again. If you do ever have any issues please just let me know and we'll sort it straight away. Thanks again and Merry Christmas! Josh (DJB)
19 Dec 2020
Thank you very much for your great review! We really appreciate it and we look forward to seeing you again. If you do ever have any issues please just let me know and we'll sort it straight away. Thanks again and Merry Christmas! Josh (DJB)
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Poor service.

1
I wasn’t happy with the valet, I messaged to tell them and they replied advising I had a £50 valet not a £199 valet and blocked me. I have photos of the car but they weren’t interested. Not very professional behaviour.
27 Jun 2020
Hi Billie, I'm sorry you're unhappy with the service you've received. Your vehicle was booked in for a full interior trade valet and paid for by one of our trade customers. If you had booked it in then we would've known exactly what you were wanting and could've advised you which service was appropriate. I now think from your messages you wanted the seats and trim removing to get beneath seat rails etc but this is not part of our trade valet and it is not financially viable to do this for the price being paid as it would take atleast 10-12 hours to do a full interior detail (usually 2 days) and it would cost our business in excess of £150 to offer this service so obviously we cannot sell it for less. We do our very best with every service and we ask all our customers to check the vehicle on collection and of course if any issues are found we rectify our mistakes immediately. I believe you did not raise any concerns on collection of your vehicle so we assumed you were happy.
27 Jun 2020
Hi Billie, I'm sorry you're unhappy with the service you've received. Your vehicle was booked in for a full interior trade valet and paid for by one of our trade customers. If you had booked it in then we would've known exactly what you were wanting and could've advised you which service was appropriate. I now think from your messages you wanted the seats and trim removing to get beneath seat rails etc but this is not part of our trade valet and it is not financially viable to do this for the price being paid as it would take atleast 10-12 hours to do a full interior detail (usually 2 days) and it would cost our business in excess of £150 to offer this service so obviously we cannot sell it for less. We do our very best with every service and we ask all our customers to check the vehicle on collection and of course if any issues are found we rectify our mistakes immediately. I believe you did not raise any concerns on collection of your vehicle so we assumed you were happy.
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Great job

5
Decided to give my car a treat got a valet
Car was spotless when I got it back did a great job will be having it done again thanks
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