Direct Mini Mix

Unit 3 Aston Way, Poole, BH12 4FE Directions

   Now closed Open Monday 07:00 - 18:00

Reviews

Only 20mins to off load when they said there would be 30 min so there was a extra charge

2
Watch out for there prices there will be other fees on top
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Quality service and friendly staff

5
Great service, Kay in the office is very helpful and managed to help me understand what was needed and how the process works, fair prices for quality goods and prices include delivery fees already so no extra costs on the invoice. Well done Mini Mix team.
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Don’t use them

1
Do not use Custermer service terrible
Told me the wrong day then tried to blame me then they were late on the day by tried to tell me it’s traffic when the job was 8 minutes away on sat nav when I called it went straight on hold 5 times so I called straight away on a different phone and got straight through (I’ll let you decide on that one)then when I had about 5 minutes to go they said time up dumped the rest on the pavement and went (not the drivers fault he was under instructions) I won’t be using them again you have been warned
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Dissapointed with cutomer service.

1
Just a feedback which I will share in Dorset area on behalf of experience with your company.

Customer service :
* Delivery was late. Expected delivery time was between 08:30 - 9:30 and delivery was 10:05.
* No phone call about delay from driver or main office.
* No apologies or explanation.
* Driver wasn’t nice. Unprofessional customer service.
* Driver was demanding and blame customers for delay.

Charges :
* 10 min free for unload concrete is not enough. Time is counted before unload start.
* Customer should have enough time to unload what has been delivered.
* Unload performance should be in range of human performance with main point placed in security to avoid injuries.
* Charges should be calculated on base of amount of concrete to unload.
* Extra charges should only apply if there is significant time breach.


Very disappointed taking in consideration hard times we all are going through.
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20mm shingle delivery

4
Very quick ,polite staff would use this service again.
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