DHL Express

Complete your parcel details online

Unit 14 Island Rd, Reading, RG2 0RP Directions

   Open today 08:00 - 19:00

Business overview

Send your parcel to the world with the international specialists. Our team of experts across our own global network mean your parcel is in safe hands from collection to delivery.

DHL Express offers a fast, secure, and reliable worldwide courier service from over 1,300 DHL Service Point locations nationwide – conveniently situated at your local high street or retail park near you. Send letters or parcels within the UK or internationally to over 220 countries and territories with DHL, the global leaders in international shipping. Free envelopes and boxes are provided in store. Simply choose the box size you require, pack and pay in store. Pricing is based on the size of the packaging and the zone that you’re sending it to – no weighing, measuring or printing is required! Reduced CO2 emissions across our network with any parcel sent internationally from a DHL Service Point by the purchase of Sustainable Aviation Fuel.

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Products & Services

Global expertise across our own network

Delivery by end of next possible working day

Options for delivery by 09:00 and 12:00

Economy Road services into Europe

Import to the UK and from country to country

Drop off at local DHL Service Points

Book and pay online for courier collection

Book and pay by phone for courier collection

Account services with dedicated Account Manager

Reviews

Very Poor Service

1
Very poor service. Paid a lot for next day delivery but they didn't deliver it. It said it arrived at the delivery depot at 6 am but they claimed it wasn't scanned and they didn't know where it was. They weren't helpful and didn't care about their very poor service. Many years ago this was a good company but now they are terrible and I wouldn't recommend them. I should have just stuck with Royal Mail First Class delivery which was much cheaper and probably had more chance of being delivered.
09 Oct 2023
Hi GlenH-115, apologies for the issues you've faced regarding this delivery. Please email the tracking number to ([email protected]) so this matter can be looked into further for you.
09 Oct 2023
Hi GlenH-115, apologies for the issues you've faced regarding this delivery. Please email the tracking number to ([email protected]) so this matter can be looked into further for you.
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Outstanding service

5
I have used the DHL Reading office because my office post room couldn't send the it equipment. The staff are so friendly and helpful. Dropped off and delivered within 24 hours time and time again - Liverpool, Sheffield, London, rural Leicestershire and rural Norfolk all with the same results. Right first time every time.
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Lying to customers. Not delivering for two days when promised.

1
I have been told for the last two days that my parcel would be delivered, even given a time. I have waited in for two days, to sign for it. When I finally rang I was told it had been returned to the depot - no notice given, no explanation - and I was still sent a message informing me it was coming by the end of the day, so now I wait for a third day apparently, by which time it will be too late to take the item to the person intended. Impossible to speak to anyone who can actually help though phone staff are helpful but impotent. Deliberately lying to customers is unacceptable.
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