Dencroft Garages Ltd

Very poor service from dencroft batley. Problems with electric door. Damaged and incorrectly fitted. Tried on numerous occasions to rectify issues but no response from senior staff. Not sure how they would honour a ten year door warranty. Very bad service.

It seems this company is OK until you have a problem with their service or product, at which point they don't want to know.
I had a garage built by Dencroft in June 2020. It has been constantly damp, and despite my having photographic and video evidence of the ingress of water, they are trying to deny any responsibility. In May this year I discovered some of my expensive equipment FULL of water, but Dencroft have tried to dismiss this as condensation! I asked for a dry building for storage of equipment (tools of my trade). I did not get a dry building and I have now lost well over £1000 in ruined equipment and materials.
The company owner visited (eventually!) and was dismissive to the point of rudeness. Absolutely apalling attitude.
I am now commencing legal proceedings in order to get the building faults corrected and compensation for my losses. I am also posting a video of my experience on YouTube.

Overjoyed with our new 18foot garage , Dencrofts have been great from start to finish ,and the 2 guys who came to fit it were lovely , highly recommend .

Bought a apex shed from these 6 years ago and stone chippings have been falling out leaving sparse panels without many chippings on panels asked them to investigate repair under the 10 year warranty and they were very unhelpful saying that's how they are made , contacted FMB through their resolution process and Dencroft took themselves off their membership half way through wonder why ?

Double Garage installed today
25/6/18 First class fitters.
The garage is magnificent & perfect for my needs. The Company provided brilliant service from start to finish.
Thoroughly recommend.