334-348 Oxford St, London, W1C 1JG Directions

Tel 0344 561 6161
   Open today 09:30 - 21:00

Business overview

Debenhams is a department store selling everything from toiletries, clothes and accessories to furniture and kitchenware. Concessions can be found within this store.


Image of Debenhams

Products & Services

Home Furnishings

Cafe / Restaurant




MP3 Players

Home Decoration

Electrical Goods

DVD Players

Digital Cameras




Computer Games

Digital Camcorders



Audio Visual

Provided by The Local Data Company


Debenhams failed badly

We bought 4 stowaway chairs online on the 21/11/2018 for a birthday party on the 8/12/18, received 'is on the way' confirmation email on 29/11/18, email & SMS by Debenham's delivery company on the 30/11/18 confirming items will be delivered on 03/12/18 by noon, my wife took the day off on the 03/12/18, it didn't arrive. We contacted the delivery company and was told there was a delay, it would be delivered the next day by noon. I took the next day off (4/12/18), it didn't arrived. Contacted the delivery company, told us Debenhams failed to deliver the items to them and I should complain to Debenhams. Debenhams apologied and confirmed items would be delivered 10/12/18 by noon, I took another day off on 10/12/18, it didn't arrived. Contacted Debenhams and was told it would be delivered on 14/12/18 by noon, Delivery company sent more SMS and email confirmed the same. Today(14/12/18) I took another day off, it is now 1740, nothing so far. We took 4 working days off altogether. Nothing.
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Love this department store, most of the high street brands in one store and places to eat.
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Love it

This store is great. There's so much floor space here, so the choice of products is enormous. Really good for gifts, especially the jewellery section on the ground floor. Varied prices ranges too, so something for all budgets.
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