David Lloyd Purley
Hannibal Way, Croydon, CR0 4RW Directionshttps://www.yell.com/biz/david-lloyd-purley-croydon-8854736/#view=map
Book your free tour of David Lloyd Purley
With clubs all over England, David Lloyd Leisure Club offer a wide range of sport and leisure facilities including cardiovascular and aerobic workouts, a dance studio, the use of free weights, an outdoor pool and a sauna room. A restaurant and lounge area is also provided. A creche is provided for children and corporate membership is available for groups of 10 or more employees.
Poor customer relations1
If I could have given zero or a minus mark I would have done so. My wife bought gift vouchers for my daughter and I. Due to the pandemic we were unable to use these until recently. My daughter cannot use as she has gone back to uni. The club said I could use both vouchers then reneged on their promise. That cost us £50 for the voucher that expires at the date of November. Their management staff were also very arrogant when delivering their corporate message at the Purley, south London.
I advise against anyone doing business with that company.
However… the changing rooms really need updating, seriously it’s not very inviting… in spite of constantly having a cleaner, it’s also not very clean especially the showers.
The restaurant is also quite poor. Tables never clean and the food is not great for its price. I had sandy spinach in my wrap and today a salad with hardly any vegs for £10…
I think it could be a wonderful place if management thought about improving the points above!
Its All About The Money / Poor Customer Experience1
See below, this is after we have been members for over 15 years.
Amazing customer service David Lloyd thank you so much.
What a joke this will be taken to the next level.
asked to complete a new Direct Debit instruction and you will then be able to continue to enjoy the club facilities while you make the remaining monthly payment(s) that are due.
Otherwise, what should I do next?
You can make a secure payment for the balance of £477.11 24 hours a day by clicking the pay now button, by visiting our website, or by calling our automated payment hotline on 01332 647693. For details of all payment methods please visit our website.
Don’t sign your kids up1
Great for adults (although cheaper equally good alternatives I.e. Nuffield), But don’t sign up your kids, they are just cash cow for DL