Currys

Unit D2a Pipps Hill Retail Park, Basildon, SS14 3AF Directions

   Now closed Open today 08:00 - 20:00

Reviews

Awful service.

1
Basildon Branch. Absolutely appalling customer service. Waited 20 mins to try to purchase a computer. Asked 2 staff for help but not their department so said would send someone over. Never did. Asked again but the person we needed was serving someone. Waited for him to finish when he disappeared out of the door. Got cheesed off waiting so left only to find him outside having a cigarette with 3 other staff. Always been bad in there but got worse.
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Cancelling online orders with no explanation

1
Ordered a printer online for in store collection, order cancelled with no explanation, ordered another printer, that one got cancelled, went in store to see what was going on and they had stock but at a higher price, popped over to Argos and got even cheaper with no hassles.
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terrible

1
I was drenched by the heavy rain yesterday; the staff was so annoying asking me to wait for ages without attending to anyone, after buying my Toaster machine, at Unit 4A, County Oak Retail Park, Crawley RH11 7XN. poor service
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Unhappy

1
Trying to phone to enquire about a product that I have ordered. No direct line to the store and fed up with being taken through endless options. As a tech store this is ridiculous!
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Crap Service

1
WHY NOT TO BUY AT CURRYS?- CRAP CUSTOMER SERVICE.

Bought a Zanussi Fridge Freezer waited 3 weeks for delivery and when switched appliance on it blew my electrical circuit board. Tried to contact Currys on the given 0844 561 0000 phone number and was given a complete runaround. No where on their automated system is there a choice for new faulty products. When I finally managed to speak to someone I was told I had to get an exchange number. Currys put me through to what I believe to be a 3rd. party source. Obtained number but they couldn't put me back to Currys so I had to redial and go through the entire automated menu again. After 45 minutes on the phone managed to speak to someone who promised me they would call me back in 10 mins with delivery date for new appliance but 3 hours later still no call.
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