CSnotepad

#1 Rated Telephone Answering Service 📞

The Offices, 57, Newtown Rd, Hove, BN3 7BA Directions

   Now closed Open today 09:00 - 15:30

Why Choose Us?

Reliable Service
Proven Track Record
Years of Experience

Business overview

Providing businesses across the UK with 5-Star Telephone Answering 📞, Live Web Chat 💬 and Virtual Address Services

CSnotepad: Your Trusted Telephone Answering Service

At CSnotepad, we specialise in providing reliable telephone answering and live chat support tailored to businesses across the UK. With a commitment to exceptional customer service, our mission is to help you create lasting impressions and maximise every opportunity.

Why Choose Us?

✔️ **24/7 Availability**: Our dedicated team is here for you around the clock, ensuring you never miss a call or chat.

✔️ **Quick and Hassle-Free Setup**: Getting started is easy! Our straightforward process means you can begin enjoying our service without delay.

✔️ **South East Based**: We understand the unique needs of businesses in the South East, providing tailored solutions for local customers.

✔️ **Personal Account Manager**: Enjoy personalised service with your dedicated account manager, who will ensure all your needs are met.

✔️ **Dedicated Call Answering Team**: Our professional team represents your business with professionalism, ensuring your callers receive the best possible experience.

✔️ **Create a Stellar First Impression**: Make every call count! We help build a positive reputation with each interaction.

✔️ **Cost-Effective Alternative to Hiring Staff**: Save on overhead costs by choosing us instead of hiring additional in-house staff.

✔️ **Eliminate Missed Calls and Lost Opportunities**: Capture every potential lead and ensure you don’t miss out on valuable business.

✔️ **Flexible Services that Scale with Your Business**: As your business grows, so do our services. We offer scalable solutions to fit your evolving requirements.

Partner with CSnotepad today to enhance your customer communication. Let us help you streamline your operations, improve customer satisfaction, and watch your business thrive!

Contact us to learn more about how our services can benefit you.

Photos

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Telephone Answering & Virtual Address Service
Telephone Answering & Virtual Address Service
Telephone Answering & Virtual Address Service
Telephone Answering & Virtual Address Service
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Products & Services

Telephone Answering

Virtual Office Address (Brighton)

Call Handling

Mail Handling

Virtual Offices

Call Centres

Reviews

They give me reliable cover 2 days a week

5
Good to find a business that's not all or nothing. I use this company for 2 days a week when I can't man the phone. Have used them for years. Always been reliable. Every call taken without me having to do a thing. They email me all the messages and contact details so I can follow up later. Not a bad word to say about this company. Very fairly priced compared to similar.
12 Jun 2025
Hi Victor Really appreciate you leaving a review. It’s great to hear the two-day setup works well for you and that we’ve been able to take care of things reliably over the years. Glad the messages make life easy when it comes to following up. Thanks again for the kind words. Have a great day. CSnotepad.
12 Jun 2025
Hi Victor Really appreciate you leaving a review. It’s great to hear the two-day setup works well for you and that we’ve been able to take care of things reliably over the years. Glad the messages make life easy when it comes to following up. Thanks again for the kind words. Have a great day. CSnotepad.
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Amazing for phone order taking

5
I put a lot of faith into this company straight away, and they didn't disappoint. My business was very strained and I was struggling to take my phone orders along with everything else. CSnotepad don't just take details for me to call my enquiries back, they literally take care of everything. Life saver, game changer, call it want you want, all I do know is that it's a service I couldn't do without. Highly highly recommend to any business needing help with phone orders.
07 May 2025
Thanks so much for your kind words. It really means a lot to hear how much of a difference the service has made, especially during a time when things were feeling stretched. We're so glad we could take the pressure off and handle your phone orders the way you needed. Thanks again for the recommendation – we're here whenever you need us. Have a great day. CSnotepad.
07 May 2025
Thanks so much for your kind words. It really means a lot to hear how much of a difference the service has made, especially during a time when things were feeling stretched. We're so glad we could take the pressure off and handle your phone orders the way you needed. Thanks again for the recommendation – we're here whenever you need us. Have a great day. CSnotepad.
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Must have service if starting a business and working part time

5
I started my own business while still working part time. On the days I need to go to my part time job, I feel confident to hand my own business calls over to CSnotepad.

They answer my calls like they are my own receptionist which makes my small start up business sound great! My customers just think I have a bigger team than I do. I don't think it would be possible to start my own business without this service. I wouldn't be able to answer my phone at work, and I would lose lots of possible sales. It would have been hard to get my business off the ground. CSnotepad are reliable and sound really natural on the phone, so I wouldn't be without this service now. It means I can keep working part time until my own business is big enough to support me financially.

The service is really easy to set up, it sounds complicated but it's not, and I can choose when I need them to answer my calls and when I'm home to answer them myself.
11 Feb 2025
Hi, Thanks so much for your review! It’s great to hear that our service has helped you grow your business while still working part-time. We know how important it is to make a professional first impression, and we’re really pleased that we’ve been able to support you in that. Wishing you all the best as your business continues to grow – and we’ll be here whenever you need us! Have a great day. CSnotepad.
11 Feb 2025
Hi, Thanks so much for your review! It’s great to hear that our service has helped you grow your business while still working part-time. We know how important it is to make a professional first impression, and we’re really pleased that we’ve been able to support you in that. Wishing you all the best as your business continues to grow – and we’ll be here whenever you need us! Have a great day. CSnotepad.
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I use CS service every Monday

5
Wow for a service! I use CS every Monday to take my business calls because I have my children. Better than keep using childcare as it gives me more quality time with my kids at a reasonable price. Feels like my own lil team working for me on a Monday. More mums with their own business should know about this service from CS. Totally stress free.
30 Jan 2025
Thanks so much for your review – really glad to hear our service helps you balance work and family life. Love that Mondays feel like you’ve got your own little team behind you! Hopefully, more mums running their own businesses will see how stress-free it can be too. Have a great day – CSnotepad.
30 Jan 2025
Thanks so much for your review – really glad to hear our service helps you balance work and family life. Love that Mondays feel like you’ve got your own little team behind you! Hopefully, more mums running their own businesses will see how stress-free it can be too. Have a great day – CSnotepad.
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Happy using CSnotepad

5
Great team, great supporting, great communication, great value for my money. Estoy una cliente feliz! Muchas gracias CSnotepad.
04 Dec 2024
Thank you for your lovely review! We’re so pleased to hear you’re happy with the service we provide. Nos alegra saber que nuestra comunicación y apoyo te hacen sentir bien atendida. ¡Gracias por confiar en nosotros y por ser una cliente feliz! Have a great day. CSnotepad.
04 Dec 2024
Thank you for your lovely review! We’re so pleased to hear you’re happy with the service we provide. Nos alegra saber que nuestra comunicación y apoyo te hacen sentir bien atendida. ¡Gracias por confiar en nosotros y por ser una cliente feliz! Have a great day. CSnotepad.
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