7 Ashburton Rd, Newcastle Upon Tyne, NE3 4XN Directions

   Open today 09:00 - 15:00

Business overview

Professional Ironing, Dry Cleaning, Laundry, and Alterations service, based in Gosforth.

Creases are the leading North East one-stop ironing, laundry and dry cleaning service. All items are expertly cleaned in professional, specially designed premises that are free from smoke and food odours. We offer a complete range of clothing and fabric cleaning services. We also offer time-saving delivery and collection options from your home or office.


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Products & Services

Bed Linen Cleaning

Blanket Cleaning

Bridesmaid Dress

Clothing Alterations

Commercial Laundry

Curtain Alterations

Curtain Cleaners


Domestic Laundry

Dry Cleaning

Duvet Cleaning

Duvet Service

Executive Shirt Service

Ironing Service



Laundry Service

Leather Alterations

Leather Suite Cleaning

Mattress Cleaning

Sewing Alterations

Sofa Covers

Soft Furnishings

Sports Team Laundry

Suede Cleaning

Suit Cleaning

Table Cloths

Table Linen Cleaning

Tailor Alterations

Wedding Dress Cleaning


First class quick friendly service

I purchased a jacket at Massimo Dutti in Spain - putting it on at home I found 4 holes in the back - caused by the removal of the security tag. After searching around, I took it to Creases hoping for an 'invisible repair' They repaired the jacket in 2 hours - an absolute first class job. I can now wear the jacket which I nearly put in the bin. Delighted!
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First class professional service

First rate service. Reliable and professional
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Poor customer service

I cannot fault the presentation of flat items such as duvet covers, pillow slips, handkerchiefs etc. No clue about clothing, which had creases ironed in all the wrong places. . 3 weeks and 5 returns to get this rectified. The very next week - they did it again.
I tried to speak to the receptionist but she kept ducking under the desk to tidy coat hangers, tie up plastic sacks etc. saying she was "busy". When she told me for the third time she had been on holiday, I swore and banged the desk. She immediately phoned the manager - fair enough, but don't tell porkies. I did not "go off it", though I certainly felt like it. The manager told me that it was not a nice way for me to behave; really? If you wish to speak about courtesy, madam, kindly show some to your customers so they don't end up in a state of complete frustration.
My advice - use them for flats and shirts. Don't send any clothing you either like, value or want to wear.
12 Nov 2017
Thanks for the info, was gonna take my duvet covers to them but now on second thought I do not want to wait and get undesirable results. 👍🏼
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