Cousins Furniture Stores Ltd

Living, Dining, Sleeping

Hall St, Dudley, DY2 8NW Directions

Tel 01384 451500

Why Choose Us?

Wide Range
Friendly Service
Free Wifi Available

Business overview

A family-run business, Cousins Furniture can help make a house your home. Shop now for great ranges in sofas, dining, bedroom furniture, rugs and more.

We’re conveniently located just off the Dudley Bypass, on the edge of the town centre near to the bus station.

After the resounding success of our Tyseley Store, we opened our flagship Dudley store in 1995. With inspirational interiors showcasing the finest furniture and beautiful accessories, we display world renowned brands such as GPlan, Ercol and Parker Knoll. Our huge flooring department features an endless selection of carpets, rugs, wood and laminate floors to cater for any style of home.

At Cousins Furniture you will find a wide range of sofas: 2 seater, 3 seater, fabric, leather, as well as bespoke sofas.

We also have a separate 12,000ft² unit on site, selling budget ranges, special purchases and end of line furniture ideal for all budgets. With a spectacular homewares department, as well as our impressive Stressless Comfort Studio; we have everything you need to furnish and accessorise your entire home in a style you’ll love.

The store has its own restaurant for you to sit back, relax and refresh during your visit. Contemplate your thoughts over a coffee, pop in for lunch or catch up with family and friends. We have a range of freshly prepared hot and cold meals, home-made cakes and pastries, plus speciality teas, coffees and chilled beverages.

Open 7 days a week

Photos

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Products & Services

Bedroom Furniture

Chairs

Chest of Drawers

Dining Chairs

Dining Room Furniture

Dining Table

Desk

Fitted Furniture

Furniture Manufacturers and Designers

Furniture Wholesalers

Mattresses

Living Room Furniture

Mirrors

Oak Furniture

Shelving, Racking and Storage Products

Sofa Beds and Futons

Sofas

TV Stand

Wardrobes

Wooden Furniture

Bed Shops

Bedrooms

Bespoke Furniture

Bookcases

Furniture

Console Table

Coffee Table

Children's Furniture

Office Furniture

Marble Dining

Wooden Dining

Fabric Sofas

Leather Sofas

Recliner Sofas

Chesterfield Sofas

Reviews

Fantastic Service

5
Many thanks to Sophie at head office and Andrew and Lee at the Dudley branch. Had an issue and was not sure how the company would react. It was handled so professionally and resolved far beyond what I expected and quickly. Thanks again Andrew for all the help you gave. Great customer service, best I have ever received.
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sold the dream but failed to deliver on all fronts that was promised

1
Purchased a dining set from cousins but I am very very disappointed with the in store customer service as well as the delivery service. I have yet to even receive the item ! A quick summary, I've been somewhat misled on the pricing front and definitely been mislead on the delivery front. After raising the issue to customer service attention the acted as if they did me a favour !

' sales person sold the dream but failed to deliver on all fronts that was promised '
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Be carefull

1
No ownership. Gave me damaged goods and driver ran off. Customer service are investigating the matter but I would not recommend this company.
28 Apr 2021
Thank you for taking the time to leave us feedback, it is appreciated. We are sincerely sorry that you experienced problems with your Sales Order. Please accept our assurances that this is not the norm and our intention is never to upset our customers. We can not locate your order details on our system. Please help us to contact you regarding this situation. Please can you email us your sales order number and contact details at [email protected] Once again thank you for taking the time to leave us feedback and we are very sorry for the upset you have been caused. Kind regards Cousins
28 Apr 2021
Thank you for taking the time to leave us feedback, it is appreciated. We are sincerely sorry that you experienced problems with your Sales Order. Please accept our assurances that this is not the norm and our intention is never to upset our customers. We can not locate your order details on our system. Please help us to contact you regarding this situation. Please can you email us your sales order number and contact details at online[email protected] Once again thank you for taking the time to leave us feedback and we are very sorry for the upset you have been caused. Kind regards Cousins
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Very happy!

5
Quality furniture, good prices, fast delivery.
29 Jan 2021
Dear JamieH-2230, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience when you visited our store and that you found a large choice of quality furniture to browse around. We are also pleased to hear that you are happy with our delivery service. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best, Cousins Furniture
29 Jan 2021
Dear JamieH-2230, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience when you visited our store and that you found a large choice of quality furniture to browse around. We are also pleased to hear that you are happy with our delivery service. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best, Cousins Furniture
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Great products. Love this store

5
Thank you for great products. Love coming to this store.
29 Jan 2021
Dear ArsenC-4, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience when you visited our store and that you found a large choice of quality furniture to browse around. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. We look forward to seeing you again soon. All the very best Cousins Furniture
29 Jan 2021
Dear ArsenC-4, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience when you visited our store and that you found a large choice of quality furniture to browse around. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. We look forward to seeing you again soon. All the very best Cousins Furniture
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