Cousins Furniture Store

Living, Dining, Sleeping

770 Warwick Rd, Tyseley, Birmingham, B11 2EW Directions

Tel 0121 765 3300
   Now closed Open today 09:30 - 18:00

Why Choose Us?

Wide Range
Friendly Service
Free Wifi Available

Business overview

At Cousins Furniture you will find a wide range of furniture for your home.

FAMILY BUSINESS

Cousins was founded in 1985 by three cousins and is still family owned and operated today.

UNRIVALLED STANDARDS

Our Birmingham flagship store guarantees a shopping experience you will never forget setting unrivalled standards in display and merchandising to give you all the inspiration you need when furnishing any room in your home.

TRUSTED BRANDS

With leading brands, plus the latest trends and ideas all inspirationally displayed in their own departments you can furnish and accessorise every room of your home.

At Cousins Furniture you will find a wide range of sofas: 2 seater, 3 seater, fabric, leather, as well as bespoke sofas.

Photos

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Products & Services

Furniture

Family business

Free parking

Inspirational room displays

Dining room furniture

Bedroom furniture

Living room furniture

Bedrooms

Office furniture

Wooden furniture

Oak furniture

Bookcases

Mattresses

Leather sofas

Fabric sofas

Dining sets

Dining tables

Beds

Cabinets

Sideboards

Lamp tables

Coffee tables

Divan beds

Brand name furniture

Stressless

Parker Knoll

Reviews

Very happy

5
Quality service and fast delivery. Would definitely use again.
02 Feb 2021
Dear JamieH-2230, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience and you received fantastic Customer Service from us. We are also happy to hear that you are pleased with our delivery service as well. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best Cousins
02 Feb 2021
Dear JamieH-2230, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience and you received fantastic Customer Service from us. We are also happy to hear that you are pleased with our delivery service as well. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best Cousins
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PAID UPFRONT £800 and 3+ months later NO REFUND!

1
PAID UPFRONT £800 in good faith upfront for dining chairs…XMAS & NEW YEAR WITHOUT THEM!…NOT COVID RELATED…little attempt to call and update with actual progress….wrong chairs delivered and another failed delivery attempt…company POLICY APPEARS NOT TO REFUND TO CARD AND ONLY BY CHEQUE AFTER 3+ MONTHS later…. through a LONG WINDED REFUND PROCESS INVOLVING TOO MANY PEOPLE…lots of Covid excuses but STAFF ADMIT ITS A SUPPLIER QUALITY ISSUE NOT COVID related…and admit that ONLY 1 DIRECTOR CAN SIGN CHEQUES and IS NOT ALWAYS IN THE OFFICE….shameful. MY ADVICE - PLEASE DON’T PAY IN FULL UPFRONT and if anything goes wrong DON’T EXPECT A SIMPLE REFUND PROCESS…
14 Jan 2021
Thank you for taking the time to leave us feedback, it is appreciated. As a family business, Cousins have been in business for over 30 years and during this time, we have delivered furniture to hundreds of thousands of very satisfied customers. It has never been our intention to knowingly deliver furniture that fails to meet our own high standards of quality and value and we are sincerely sorry that you have experienced problems with your order. Please accept our assurances that what you are describing is not the norm and our intention is never to upset our customers. We can confirm that you have spoken to our Head of Customer Services today, and that the cheque has been raised and sent out to you by first class post. We are sorry for the delay, and do appreciate your patience with us. Once again thank you for taking the time to leave us feedback. Kind regards Cousins
14 Jan 2021
Thank you for taking the time to leave us feedback, it is appreciated. As a family business, Cousins have been in business for over 30 years and during this time, we have delivered furniture to hundreds of thousands of very satisfied customers. It has never been our intention to knowingly deliver furniture that fails to meet our own high standards of quality and value and we are sincerely sorry that you have experienced problems with your order. Please accept our assurances that what you are describing is not the norm and our intention is never to upset our customers. We can confirm that you have spoken to our Head of Customer Services today, and that the cheque has been raised and sent out to you by first class post. We are sorry for the delay, and do appreciate your patience with us. Once again thank you for taking the time to leave us feedback. Kind regards Cousins
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High quality furniture

5
High quality furniture
02 Feb 2021
Dear DaisyH-36, Thank you for taking the time to leave us great feedback, we do appreciate it! We hope to see you again soon in our Birmingham store. All the very best, Cousins Furniture
02 Feb 2021
Dear DaisyH-36, Thank you for taking the time to leave us great feedback, we do appreciate it! We hope to see you again soon in our Birmingham store. All the very best, Cousins Furniture
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Great Store

5
Great service from Malcolm
28 Jan 2021
Dear SarahJ-2733 Thank you for taking the time to leave us great feedback, we do appreciate it! Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best Cousins Furniture
28 Jan 2021
Dear SarahJ-2733 Thank you for taking the time to leave us great feedback, we do appreciate it! Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best Cousins Furniture
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Great experience

5
Cousins is a huge furniture store with lovely staff that are very helpful
19 Mar 2020
Dear DanielH-742, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience and you received fantastic Customer Service from us. We are also pleased to hear that you found a large choice of quality furniture to browse around. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best Cousins
19 Mar 2020
Dear DanielH-742, Thank you for taking the time to leave us feedback, we do appreciate it. We are so delighted to hear that you had an enjoyable shopping experience and you received fantastic Customer Service from us. We are also pleased to hear that you found a large choice of quality furniture to browse around. Our intention is to always keep our customers happy and may we take this opportunity to thank you for shopping with us. All the very best Cousins
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