Cornell & Varley

18-20 Godstone Rd, Purley, CR8 2DB Directions

   Now closed Open today 08:30 - 17:30

Business overview

Cornell & Varley is a well established family business that has built up an enviable reputation over the last 60 years.

Cornell & Varley is a well established manufacturing company that has built up an enviable reputation over the last 60 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work...

With 4 garden machinery engineers, a large well-equipped workshop and the best lawn mower and garden machinery showroom in the area, the family owned business was founded in 1958 and carries out over 2,000 repairs a year...

Cornell & Varley sell and service equipment from all the main brands, such as;

ALKO

Bosch

Echo

Flymo

Hayter

Husqvarna

Masport

Mountfield

Qualcast

Suffolk Punch

Tanaka

Toro

Westwood

And many more!

The grass may be greener on the other side of the fence, but you still have to mow it...

Buy where you get after sales service

Products & Services

Chainsaws

Brush Cutters

Cultivators

Fixings and Fastenings

Garden Equipment

Garden Hoses

Garden Shears

Garden Shredders

Garden Tools

Garden Tractors

Garden Wheelbarrows

Hand Tools

Hedgecutters

Lawnmower Parts

Lawnmower Repairs

Nuts and Bolts

Paint

Paint Colour Matching

Paint Spraying and Mixing Equipment

Paint, Varnish and Lacquer

Plastic Shovels

Power Tools

Rotavators

Screws

Strimmers

Tools

Trellises

Water Garden Services

4 Stroke Service

2 Stroke Service

Ride On Lawnmower Service

Reviews

Excellent Customer Service

5
Mower picked for service and repair of a fault. Fault difficult to identify but persevered and resolved fault with new parts and no cost. Very helpful a friendly service.
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Terrible company. Use someone else.

1
Sent my John Deere sit on for a service. They had it over 6 weeks, charged me over £400 ( including collection and delivery). Started it fine when they returned it. But the first time I went to use it and actually cut grass clouds of smoke came out. Turns out the seals have probably gone in the carburetor. Contacted them and was told they have a problem with their host on their truck so couldn't collect. Said they'd get back to me. Nothing for 3 weeks. When I chased, the truck itself had now broken down so still couldn't collect. Another 4 weeks still nothing. Chased again and they said they could pick up Friday but would confirm Wednesday PM. I was away so had to get a neighbor to let them in. No call Wednesday but did get a voicemail Thursday morning saying they'd collect that afternoon. Because of time difference where I was away didn't get the message until afternoon UK time. Phoned them and they said that they would pick up Monday. Never showed and no contact since.
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Rude, off, dismissive, expensive, forgetful, never to be repeated

1
The owner is rude, blunt charmless and devoid of any people skills.
Poor service, waited weeks for a part to be told there's no record of it,
" I must have made a balls up ! "
I suggest you avoid, shocking.
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Happy customer

5
I’ve been using Cornell & Varley for well over 10 years, servicing mowers and sharpening tools and I can’t fault them. They are polite, answer my questions, and have always done the servicing on mowers and sharpening tools quickly and well done. Prices are reasonable.
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Staff need more training on Customer Service and how to talk to people politely.

1
No problems with their workmanship but customer service is non-existent.
Steve (??Manager??) is short on people skills, an obvious Charm School reject.
I will not be using this business again in the near future.
29 Aug 2023
Unfortunately that is the owner. The manager is the one with all the people skills and unluckily for you, she was not in that day
29 Aug 2023
Unfortunately that is the owner. The manager is the one with all the people skills and unluckily for you, she was not in that day
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