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Contact Pets

Exotic Pet Specialists

Unit 68 Deeside Ind Est, Welsh Road, Deeside, CH5 2LR Directions

Tel 01244 280880
   Open today 10:00 - 17:00

Why Choose Us?

Open 7 Days
Ample Parking
First Class Service

Here at Contact Pets, we pride ourselves on our reputation

Established in 1999

Business overview

We're an exotic pet shop specialising in reptiles, amphibians, invertebrates and aquatics as well as all the equipment needed to keep your pets happy and healthy!!

Contact Pets is an independent retailer specialising in exotic pets and all the associated equipment, accessories and foods. We first opened in 1999 and have expanded to a large store in Deeside on the outskirts of Chester. Our staff have a combined experience of keeping exotic pets and aquatics for over 100 years. We pride ourselves on our ethical values, our customer care and on going after sales care. We specialise in everything from lizards, snakes, tortoises, frogs and invertebrates, to fish both tropical and marine, corals and aquatic invertebrates. We have a vast selection of vivariums, terrariums and fish tanks available and all the associated equipment and foods, at very competitive prices. We also offer a holiday boarding service and have an interest free credit facility as well.


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Products and services

Aquarium and Pond Supplies


Exotic Pets

Fish Care

Fish Tanks

Koi Carp

Marine Aquariums

Marine Aquatics

Marine Corals

Marine Fish

Pet Accessories

Pet Food

Pet Food Suppliers

pet services

Pet Shops

Pet Short Term Boarding


Reptile Care

Reptile Shops

Tropical Fish


Excellent 5 🌟
Very helpful staff no problems whatsoever always happy to help will definitely be returning
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Great shop!
Really great shop with a variety of reptiles. Purchased an orchid mantis and she is happy and healthy. They are always happy to help with any queries.
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Knowledgeable, passionate staff, happy, healthy stock.
Cannot rate these guys any more highly.
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Recently bought 2 crested geckos from this shop, to then not even half an hour later get back home and put them in their new vivarium, and they had both died. They were either too young to be released or extremely malnourished. I do not recommend buying anything from this shop as it is stupidly overpriced, they will not help with queries and are very childish and ignorant to any complaints against them. They offered no replacement or money back even after being promised a extensive guarantee, so I am now £110 out of pocket with nothing to show for it. 0/10, DO NOT BUY FROM HERE.
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Great experience and awesome customer service
Have been to Contact Pets several times over the last few months and am always impressed by the expert knowledge and excellent customer service provided. They have a great range of marine and tropical fish, and everything you need to create the perfect set up. I love looking at all the exotics, and have recently been lucky enough to attend one of their handling sessions where I got to hold a few of their residents. This really was an awesome experience and I learnt loads about snakes, toads and reptiles. Can't wait for the next one! They have all the equipment you could wish for, and the staff are always so helpful. I wouldn't shop anywhere else!
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