Companion Care - Portsmouth

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Inside Pets at Home, Burrfields Retail Park, Portsmouth, PO3 5LZ Directions

Tel 023 9265 0655
   Now closed Open Saturday 09:00 - 18:00

Business overview

At Companion Care we know your pet is a much loved part of the family & you want them to enjoy a long, healthy life.

Companion Care is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. The friendly team can't wait to meet all of their new clients!


Wouldn’t go anywhere else

I have used this practice for many years and have always been pleased with how they treat my dogs, and me.
During covid they had great things in place to still see us, and their reception team are so extremely helpful and polite.
Their new manager is wonderful and sure a good addition to the vets.
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If i could give the a zero star I would. Absolutely disgusting treatment. Mis diagnosed my dog only for her to have double the allergies she went in with. Called them twice in distress as my dogs ear was bleeding and she was vomitting and the receptionist was about as helpful as a chocolate fireguard- no care whatsoever. The receptionists 9/10 are too busy chatting and eating sausage rolls behind the counter to care. Other customers also moan in the waiting room- they wont allow you to complain either... instead their miserable staff just talk over you with their common accents. I would rather attend an appointment with Harold Shipman than come here, their attitude towards your pet alone is enough to make them poorly!
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Avoid at all cost

Avoid this place at all cost, would not even call them a Vet! Misdiagnosed my dog and delayed him getting the specialist treatment he needed, the caused much distress to my dog and us and huge extra cost, and the delay almost cost my dogs life, customer service is shocking, won't listen to complaints and won't do anything to rectify, just lies and cover up, they are only care about one thing - Money! Would not give them any stars if possible.
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