Coach Travel Solutions Ltd

AVOID absolutely disgusting service. 2 coaches were an hour late. Due at 6.30am on a sub-zero morning in January and didn’t show until 7.30 with the guy telling me they were ‘just nearby’ for an hour. When they eventually turned up, one coach was smaller than we had booked so we had to send people home. Windscreen had two large cracks in it. ABS malfunction warning on dashboard! First driver was clueless and was driving while holding his phone! Promised me some compensation and then have never sent it despite numerous chasing by me. Absolutely disgusting

AVOID AT ALL COST

Only giving one star as I can’t give no stars. Absolutely shocking service from them today 24/8/23. Bus booked to pick up at 5-30 from Bonnyrigg Scotland and take people to Manchester for creamfield, still no bus 5 hours later, given every excuse to the point that the mechanic was away making the part for the bus. When I asked about compensation I was told to contact the company that was used to book them. Avoid at all cost they should not be allowed to run as a business. Disgusting attitude to have when they have been paid to provide a service that they clearly can not provide

Friendly and reliable. Waited for over an hour after our train was delayed. Would use again.

We made a booking with this company for a stag do. The arrangement was to pick us up in Barry, South Wales, and take us to Manchester, and then back to Barry again two days later. The bud was never sent on the Friday to pick us up, due to bad weather (which all blew over long before the bus was due to arrive in Barry). Obviously hotels and activities were pre-booked and paid for in Manchester so getting there the following day wasn’t an option so a few of us loaded up our cars and drove up. Obviously once we drove up to Manchester, we needed to drive our cars home, so the return bus trip was now useless to us. They have now refused to refund the money that was paid upfront in full, and have instead offered half of the money back, keeping half for themselves, for doing absolutely nothing. See you in court.

Rude, arrogant and untrustworthy. Stay away and find another company. After our experience other reviews seem to have been written by the company.