Cheltenham Garden Machinery

Garden Machinery Sales, Service & Parts.

437-439 High St, Cheltenham, GL50 3HU Directions

   Now closed Open Thursday 08:30 - 17:30

Why Choose Us?

Warm Welcome
Immediate Delivery
Professional Advice

Here at Cheltenham Garden Machinery, we pride ourselves on our reputation

Established in
1971

10

Testimonials

Featured Review

5

Great Customer Service

Bought a petrol mower from here and the staff were extremely friendly, helpful and knowledgeable. Price point was competitive and mower is great. Thank you.

Excerpt from a review by on 19 Nov 2015

Business overview

Local Garden Machinery showroom + online store. Est 1971. Leading brands, full manufacturer warranties. Premier Stihl, Honda and Husqvarna Battery Products Dealer.

Cheltenham Garden Machinery, established in 1971 as a family business, has steadily grown to become the only Officially Appointed Dealer in the Cheltenham area for many leading brands of garden machinery including Stihl, Honda, Hayter, Toro, Atco, Husqvarna, Countax, Iseki, Ariens, Snapper, etc. We are also a Premier Cordless Product Dealer carrying huge stocks of Battery machines and accessories.

Our Cheltenham showroom now boasts what is probably the largest range of lawnmowers and garden machinery in the county, all at keen prices. We hold an extensive range of spare parts with most parts being available for a next-day postal service if required. We also offer a free delivery service throughout Gloucestershire on most new machines and low cost annual servicing which complies with extended warranties offered by ourselves and various manufacturers.

We cover Gloucestershire including Cheltenham, Stroud, Gloucester, Cirencester, Tewkesbury, Newent, the Forest of Dean, Bourton-on-the-Water and many other local areas.

Photos

A section of our front showroom display of walk-behind mowers
A selection of walk-behind mowers on display
A selection from our ride-on mower display
Iseki diesel main dealer

Products & Services

Lawnmowers

Chainsaws

cultivators

brush cutters

Cordless outdoor products

garden equipment

garden shears

garden shredders

garden tools

garden tractors

garden wheelbarrows

hand tools

hedgecutters

lawnmower parts

rotavators

strimmers

Ride on mowers

Petrol chainsaws

Petrol scarifiers

Electric scarifiers

Flail mowers

Stihl Chainsaws

Atco mowers

Hayter mowers

Honda mowers

Toro mowers

Iseki tractors

Husqvarna products

lawnmower repairs

Assorted outdoor products

Garden tillers

Pressure washers

Hedge trimmers

Cordless garden products

Quad Bikes

UTVs & ATVs

Professional Mowers

Robotic Lawn Mowers

Husqvarna Auto Mower

Professional Machinery

Reviews

Featured review

Great Customer Service

5
Bought a petrol mower from here and the staff were extremely friendly, helpful and knowledgeable. Price point was competitive and mower is great. Thank you.
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excellent service

5
CGM have always offered excellent products and services - I've been going to them for 20 years. Then 2 days ago Rob kindly agreed to restring my strimmer free of charge - typically very good service - thank you !
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Terrible service

1
Paid CGM £60 for 2 replacement lawnmower wheels. They ordered poor quality wheels of different colour and style to those I had asked for. Far from apologizing, the manager said I should be happy as long as they fitted! After he had been really rude, I eventually got a refund and was able to order genuine, good quality parts (which he claimed were unobtainable!) online for the same price.
mowerexperts's Avatar
26 Aug 2015
I am sorry that you are not happy with your recent experience with our company and the way that your enquiry was handled. I believe that there may be some confusion over this matter and that it is necessary for me to clarify a few points. I must reiterate that unfortunately, although the new parts supplied were genuine replacements, they looked different because they were an updated version of the originals; with the original design bearings being excluded due to previous issues - this sometimes happens in an attempt to prevent future problems. As I have worked for this company for more than forty years I would like to confirm that at our spares counter and within our workshops, we have always supplied genuine original equipment replacement parts if they are available. I am also proud of the fact that I have always treated all our customers politely and with the respect that they deserve. The manager (CGM).
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Give false information and not competitively priced

1
They offered their best price for a Honda mower which was not competitive. I asked the salesman to explain why I should not buy from the Internet at a much cheaper price. He explained that if I buy from the Internet I cannot get warranty work done with him so if it goes wrong I must ship it back to the selling dealer. I questioned whether Honda UK were ok with that and he said yes they back him on that giving example of someone who bought in Scotland and had an issue with the auto choke failing, he would not touch it and Honda backed him. I phoned Honda who said the warranty is Europe wide and I can take to any of its dealers who will repair it and could not comment why this dealer would say such a thing. What a shambles!
mowerexperts's Avatar
27 Aug 2015
I regret that I have to apologise for this blunder on our part which, unfortunately, was caused by advice being given by an inexperienced member of staff. He was correct in advising that we are not in a position to carry out warranty repairs to new machines purchased elsewhere on the internet, but he did not realise that this policy does not apply to Honda mowers as we do carry out warranty repairs to them irrespective of where they are purchased. Nevertheless, I would like to confirm that we are competitive but do not sell new machines in boxes or crates. We supply new machinery fully assembled, adjusted and tested with full operating/safety instructions and free delivery in most cases. This policy explains why we will not consider matching non 'like-for-like' prices found on the internet. I also believe that it would be very unfair and unprofessional of us to sell you machines at lower prices than customers that have willingly purchased from us at a higher price. The manager (CGM).
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What a pleasure

5
Purchased a Stihl chainsaw from Cheltenham Garden Machinery. The staff were brilliant and nothing was too much trouble. They provided overview of the product and a full safety briefing. Absolutely brilliant and I will be back.
mowerexperts's Avatar
27 Aug 2015
Thank you for your kind comments. Please do not hesitate to contact us should you need any further assistance. The manager (CGM).
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Testimonials

J Scott

Outstanding service by Jamie front of house. So much better buying in store getting specialised care and advice than online. Good parts available in-store. Total garden care available: one-stop centre, all garden needs catered.

- Source: google

John Benson

A well established shop with a good range of garden machinery for most budgets and from reputable manufacturers. Prices are competitive with other suppliers and they have been quick and efficient enough when obtaining spares.

- Source: google

Joseph Leonard

Top class service and support from Jamie. He advised me on what robot mower options were most appropriate for my garden, installed it for me and has provided after service support when occassionally needed.Delighted with the mower and customer service. Would highly recommend.

- Source: google

J S______n

Very helpful service from knowledgeable staff, thanks again and see you soon

- Source: google

Gerald Salmon

They immediately knew the reason for my problem and how to deal with it. Knowledgable and friendly staff.

- Source: google

david thompson

Very helpful staff and some good garden machinery

- Source: google

Don Babbs

Outstanding service even on old equipment. Complex apparent gearbox fault fixed quickly along with other faults with first class delivery and pickup. They really know their stuff. Many thanks

- Source: google

P Ferris

Did a great job servicing my mower, all ready when they said it would be. I bought my mower here some years ago, on recommendation from my Dad. They gave me good advice on which one to choose. These guys know their mowers! Very happy.

- Source: google

Andy Shepherd

Other than a few spares now and again, I haven't actually bought anything from them, but I'm writing this review because without fail, the staff there have been very generous in sharing their knowledge. They give an honest opinion and are quite happy to tell you what you can do without insisting that you bring your machine to them to fix. Such an attitude is very refreshing and will ensure that they're the 1st port of call for me when I need to buy anything.

- Source: google

Laurence Hale

Credit where credit is due - these guys offer a brilliant service. Rarely do I give 5* however Rob in retail could not be more helpful and great to deal with. Alex and the rest of the team really know their stuff and go the extra mile to look after you. Old fashioned values modern solutions at its best.

- Source: google